Summary
Overview
Work History
Education
Skills
Timeline
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Laura Thompson

Cafe Owner/manager
Shailer Park,QLD

Summary

Moonlight Bandit Cafe owner, Logan City Council Community award winner, and experienced manager, with over 7 years of experience, looking for a shift in work life balance. With certificates in Food Safety and hygiene practices, a highly motivated team player who can work in fast paced environments, whilst providing a high level of service and attention to detail.

Overview

19
19
years of professional experience

Work History

Owner

Moonlight Bandit Cafe
01.2019 - 01.2023
  • Designed, and built Moonlight Bandit Cafe from scratch
  • Established foundational processes for business operations.
  • Trained and motivated employees to perform daily business functions.
  • Kept cafe in full compliance with health code standards and achieved a consistent score of 5 Stars from Logan City Council.
  • Created community space and hosted many community groups and events.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Secured daily cash by verifying totals and creating/validating reports.

Powder Coat Supervisor

Rocklea Pressed Metal
01.2010 - 01.2019
  • Worked for Quality assurance preparing quality parts assurance documents
  • Worked as a powder coater, fork lift driver, and Despatch person
  • Took over the Store and was responsible for maintaining and ordering stock.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Completed cycle counts and monthly inventory.
  • Communicated with floor managers to determine merchandise placement.

Assistant Manager

Peerless Powdercoating
01.2004 - 01.2010
  • Worked as factory foreperson checking quality and dealing with customer service
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored security to protect employees, customers and property.

Education

SITSS00051 - Food Safety Supervision

Hospitality Training Australia
07.2019

SITHFA - Provide Responsible Service of Alcohol (RSA)

Express Online Training
03.2019

SITHFAB204 Prepare And Serve Espresso Coffee -

CBD Collage
11.2015

SITXFSA101 Use Hygienic Practices For Food Safety -

CBD Collage
11.2015

Certificate III - Competitive Manufacturing

Corporate Partners Pty LTD
02.2015

Certificate IV - Frontline Management

BSI Learning PTY LTD
08.2013

Skills

    Creative Thinking

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Timeline

Owner

Moonlight Bandit Cafe
01.2019 - 01.2023

Powder Coat Supervisor

Rocklea Pressed Metal
01.2010 - 01.2019

Assistant Manager

Peerless Powdercoating
01.2004 - 01.2010

SITSS00051 - Food Safety Supervision

Hospitality Training Australia

SITHFA - Provide Responsible Service of Alcohol (RSA)

Express Online Training

SITHFAB204 Prepare And Serve Espresso Coffee -

CBD Collage

SITXFSA101 Use Hygienic Practices For Food Safety -

CBD Collage

Certificate III - Competitive Manufacturing

Corporate Partners Pty LTD

Certificate IV - Frontline Management

BSI Learning PTY LTD

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Laura ThompsonCafe Owner/manager