Laura Pineros
Fawkner,VIC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
2
2
years of professional experience
Work History
Team Member Fuel
EG Group
11.2023 - Current
- Deliver great customer service to keep customers coming back
- Promote products and deals in store
- Operate point of sale and monitor fuel/stock deliveries
- Ensure safe working environment at all times
- Maintain effective merchandising and stock control to ensure premium presentation of the store.
Administrative Assistant
Soluciones De Ingenieria Arcla
01.2022 - 09.2023
- Provide administrative support to Legal Manager.
- Communicate with clients
- Monitor and facilitate the meeting of deadlines by maintaining procedures, agendas, legal calendar and reminders.
- Schedule appointments with clients, witnesses, interpreters, barristers, court related meetings and manage teleconferencing.
- Prepare correspondence and court documents, briefs to counsel, court books and discovery.
- Produce and file legal documents such as writs, appeals, FOI's etc. in a timely manner.
- Preserve an updated case record system and record meeting discussions, maintain transcripts, documents and evidence.
- Write up minutes, diary notes, memoranda and dictations.
Education
General English- Upper Intermediate Level
Universal English
Melbourne, VICMaster in Innovation in Digital And LegalTech -
Sergio Arboleda University
Colombia04.2024
Diploma in Strategic Project Management -
EAN University
Colombia06.2023
Specialization in Commercial Law -
Universidad Javeriana
Colombia04.2015
Bachelor of Law -
Universidad Libre De Colombia
Colombia10.2012
Skills
- Customer Service
- Complaint Resolution
- Equipment Operation
- Workflow Optimization
- Travel Coordination
- Presentation Design
- File Organization
- Social Media Knowledge
- Microsoft Office Suite
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Team Member Fuel
EG Group
11.2023 - Current
Administrative Assistant
Soluciones De Ingenieria Arcla
01.2022 - 09.2023
General English- Upper Intermediate Level
Universal English
Master in Innovation in Digital And LegalTech -
Sergio Arboleda University
Diploma in Strategic Project Management -
EAN University
Specialization in Commercial Law -
Universidad Javeriana
Bachelor of Law -
Universidad Libre De Colombia
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