Henry Muñoz
Gold Coast,QLD
Summary
Dedicated Support Worker with a proven track record at an Independent Employer, excelling in enhancing client wellness and independence. Skilled in daily living support and medication administration, I significantly improved client social engagement and self-esteem. Expert in attentive communication, my approach boosts customer loyalty and fosters community integration, showcasing a blend of hard and soft skills without relying on numerical data. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Highly proactive manager with 6 years of experience in team leadership in Fast food industry in Guzman y Gomez. Background includes sales, management and customer service in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Franchise- Area Manager
Employer
01.2022 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Restaurant Manager
Employer
01.2020 - 12.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
Employed
12.2018 - 11.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Restaurant Manager And Assistant Manager
Employed
06.2014 - 01.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Skills
- Menu development
- Supervisory skills
- Performance Improvement
- Recruitment
- Trained in performance and wage reviews
- Purchasing and cost control
- Labor and food cost control
- Restaurant operations management
- Menu development
- Supervisory skills
- Performance Improvement
- Recruitment
- Trained in performance and wage reviews
- Purchasing and cost control
- Labor and food cost control
- Restaurant operations management
Reference
Reference
Daine Reid
Area coach GYG-Queensland
Phone:0437900372
Timeline
Franchise- Area Manager
Employer
01.2022 - Current
Restaurant Manager
Employer
01.2020 - 12.2022
Restaurant Manager
Employed
12.2018 - 11.2019
Restaurant Manager And Assistant Manager
Employed
06.2014 - 01.2016
Similar Profiles
Saul MoralesSaul Morales
Just Tires at EmployerJust Tires at Employer
Neftali CotzojayNeftali Cotzojay
Moving Helper at EmployerMoving Helper at Employer
Armarneé ColquhounArmarneé Colquhoun
Cafe Worker at EmployerCafe Worker at Employer