Dedicated social worker with a proven track record at the Ministry of Public Service, Labour and Social Welfare Zimbabwe. Expert in case management and client advocacy, successfully connecting families to essential resources. Known for compassionate crisis intervention and meticulous case documentation, ensuring clients receive the support they need during challenging times.
Overview
1
1
year of professional experience
Work History
Social Worker
Ministry of Public Service, Labour and Social Welfare Zimbabwe
Bindura Zimbabwe
07.2023 - 08.2024
Provided counselling and support services to individuals and families in need.
Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Supported clients and families with empathy and compassion during difficult times.
Conducted assessments to determine client eligibility for various social welfare programs.
Developed and implemented individualized care plans based on client assessments.
Facilitated workshops on life skills, health education, and community resources.
Advocated for clients' rights and access to necessary social services resources.
Collaborated with multidisciplinary teams to coordinate service delivery for clients.
Education
Bachelor of Honours Degree in Social Work - Social Work
Women's University in Africa
Harare Zimbabwe
08-2025
Skills
Compassionate
Case management
Client advocacy
Conflict resolution
Social services
Attention to detail
Efficient under pressure
Multidisciplinary team collaboration
Cooperative
Crisis intervention
Case documentation
Languages
English
Professional Working
Shona
Full Professional
Timeline
Social Worker
Ministry of Public Service, Labour and Social Welfare Zimbabwe
07.2023 - 08.2024
Bachelor of Honours Degree in Social Work - Social Work