Laureen Iris BARBADILLO
SPEARWOOD
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Guzman y Gomez - GYG Mexican Kitchen
Mirabooka
11.2024 - Current
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assisted general manager with operations game plan and company initiatives implementation.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Scheduled staff shifts, considering peak times and individual availability.
- Adhered to all health code regulations while preparing food items for customers.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Managed daily workflow and scheduled staff for adequate coverage.
- Worked closely with human resources to support employee management and organizational planning.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Store Manager
TANKK Fish and Chips
Melville, Winthrop, Como
02.2024 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Kitchen Supervisor
Manyaman Resto
Manila
11.2020 - 01.2024
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Oversaw food preparation, production and presentation according to quality standards.
- Observed food safety and sanitation protocols to reduce germ spread.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Enforced strict adherence to health codes and safety protocols in the workplace.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Monitored temperatures of prepared food and cold-storage areas.
- Created daily, weekly and monthly work schedules for kitchen staff.
- Coordinated with other departments to ensure timely delivery of meals to guests.
- Analyzed financial data related to kitchen operations including labor costs, revenue.
- Resolved customer complaints regarding food quality or service issues.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
Education
Bachelor of Science - Biomedical Sciences Major in Medical Sciences
Edith Cowan University
Perth, WA01-2027
High School Diploma -
Mapua University
Manila, Philippines03-2022
Skills
- Employee training
- Team collaboration
- Inventory management
- Customer service
- POS system operation
- Staff engagement
- OSHA regulations compliance
- Strong verbal and written communication
Certification
- RSA
- FOOD SAFETY HANDLING CERTIFICATE
Timeline
Shift Leader
Guzman y Gomez - GYG Mexican Kitchen
11.2024 - Current
Store Manager
TANKK Fish and Chips
02.2024 - Current
Kitchen Supervisor
Manyaman Resto
11.2020 - 01.2024
Bachelor of Science - Biomedical Sciences Major in Medical Sciences
Edith Cowan University
High School Diploma -
Mapua University
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