Summary
Overview
Work History
Education
Skills
Timeline
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Laurel Ellis

Summary

Accomplished Training Executive with a proven track record, adept at enhancing employee engagement and delivering impactful and comprehensive learning.


Highly skilled in process evaluation, strategic thinking, a clear communicator with solid planning, analytical, organisational and testing abilities.



Overview

14
14
years of professional experience

Work History

Training Executive

Aon Kent Street SYDNEY NSW 2000
03.2018 - Current


  • Responsible for systems and process onboarding training for all new employees in Australia.
  • Develop and tailor training sessions to ensure maximum effectiveness.
  • Design and implement assessment tests to evaluate participant comprehension, and incorporate necessary improvements to meet colleague needs.
  • Collaborate with stakeholders to ensure alignment of training objectives with company goals.
  • IT liaison for system setup, issues and concerns.
  • Create and maintain Standard Operating Procedure guides.
  • Project participation resulting in future business training needs.
  • Facilitate business systems and process queries and concerns.















Business System Analyst

Aon Kent Street SYDNEY NSW 2000
07.2011 - 03.2018


  • Provided customer support through timely resolution of system-related issues.
  • Conducted thorough risk assessments, mitigating potential issues through planning and problem-solving skills.
  • Was a member of the CBS to eGlobal system migration project, and collaborated with stakeholders to define objectives and recommend deliverables for successful implementation.
  • Delivered high-quality documentation including functional specifications, test plans, user release notes and other technical materials.
  • Performed user acceptance testing to deliver system enhancements to meet business requirements.
  • Responsible for month end procedures and monthly reporting.

Education

BA/Dip Ed - English And History -

University of New South Wales
Sydney, NSW

Skills

  • Organisational skills
  • Employee engagement
  • Clear communicator and documenter
  • Strategic thinker
  • Process evaluation and enhancement
  • Course development
  • System testing

Timeline

Training Executive

Aon Kent Street SYDNEY NSW 2000
03.2018 - Current

Business System Analyst

Aon Kent Street SYDNEY NSW 2000
07.2011 - 03.2018

BA/Dip Ed - English And History -

University of New South Wales

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Laurel Ellis