Laurel Morgan
St Marys,NSW
Summary
With a proven track record at Invocare, I excel in funeral service coordination and multitasking, ensuring dignified care and efficient organization. My ability to make decisive actions and maintain sensitivity towards grieving families highlights my professionalism and reliability. Achieved exceptional service standards, enhancing client trust and facility reputation.
Overview
23
23
years of professional experience
Work History
Funeral Director
Invocare
02.2016 - Current
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
Hotel Manager
Nelson Meers Group
06.2002 - 02.2016
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
- Oversaw daily balancing,payroll,stock control
Education
High School Diploma -
Holroyd High
Sydney, NSW12.1982
Skills
- Funeral service coordination
- Multitasking Abilities
- Decision-making
- Self motivation
- Problem-solving aptitude
- Death certificate processing
- Reliability
Timeline
Funeral Director
Invocare
02.2016 - Current
Hotel Manager
Nelson Meers Group
06.2002 - 02.2016
High School Diploma -
Holroyd High
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