Summary
Overview
Work History
Skills
References
Timeline
Generic

Laurel Plummer

Echuca,VIC

Summary

Dedicated professional offering broad range of experience in the funeral services industry. Devoted to delivering exceptional service to grief-stricken families.

Overview

38
38
years of professional experience

Work History

Funeral Director

Owen Mohan Funerals
Shepparton, Vic
01.2024 - 11.2024
  • Funeral Director.
  • Transfer of deceased into our care.
  • Arranging and conducting funerals, registrations and accounts.
  • Mortuary work, preparing deceased for viewing and funeral service.
  • Preparing Chapel or Church for service including set up of audio and video. Set up for refreshments if required.
  • Driving hearse or mourning cars.
  • Organising prepaid funerals for clients.

Funeral Director

Clive Coventry Funerals
Echuca And Kyabram, Vic
01.2021 - 01.2024
  • Funeral Director as above.
  • Also Coroner contracting, transfer of deceased for Coroner.
  • Liaising with Emergency services

Disability Support Worker

Golden City Support Services
Echuca, Vic
08.2018 - 12.2020

Working in a group home in Echuca supporting four disabled adults with day to day living and activities. Assisting with appointments and personal shopping and general household duties, cooking and showering. Casual daytime and evening shifts including sleepovers.

Client Services Officer

Greater Metropolitan Cemeteries Trust
Fawkner Melb, Vic
01.2011 - 12.2016
  • Reception, switchboard, administration and sales. Helping families with information on the purchase of graves and memorial positions for loved ones and also prepaid positions and services.
  • design and implementation of memorial plaques and interment of cremated remains for familiies.

Funeral Director

Bamfords Funerals
Kilmore, Vic
01.2008 - 11.2010
  • Coroner contract transfers
  • arrange and conduct funerals.
  • mortuary work preparing deceased for viewings and funeral service.
  • all aspects of the administration including death cetificates and accounts etc.

Merchandiser

The Marketing Department
Melbourne, Vic
01.2004 - 01.2008
  • setting up displays in supermarkets and department stores
  • promoting stock
  • mystery shopper

Manager

Washcraft P/L
Melbourne, Vic
02.1987 - 10.2004
  • General day to day running of two BP petrol stations in Melbourne, including daily, monthly and yearly reconciliations.
  • All ordering of fuel and store stock.
  • Banking, wages and rostering.

Hospitality

Yarra Valley Country Club
Templestowe, Vic
06.1999 - 07.2003
  • Customers service, bar, gaming, restaurant, cafe and functions.

Skills

  • Excellent communication skills
  • Ability to liaise with people at all levels
  • Attention to detail
  • Ensuring that work is completed to a high standard and on time
  • Well presented, reliable and honest
  • Experience in providing excellent customer service
  • Highly organised with the ability to prioritize multiple tasks and meet deadlines
  • Mature and professional approach with proven ability to manage complex tasks through to completion

References

References available upon request.

Timeline

Funeral Director

Owen Mohan Funerals
01.2024 - 11.2024

Funeral Director

Clive Coventry Funerals
01.2021 - 01.2024

Disability Support Worker

Golden City Support Services
08.2018 - 12.2020

Client Services Officer

Greater Metropolitan Cemeteries Trust
01.2011 - 12.2016

Funeral Director

Bamfords Funerals
01.2008 - 11.2010

Merchandiser

The Marketing Department
01.2004 - 01.2008

Hospitality

Yarra Valley Country Club
06.1999 - 07.2003

Manager

Washcraft P/L
02.1987 - 10.2004
Laurel Plummer