Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lauren Agius

Mernda,Vic

Summary

Proven Sales Officer at Toyrolla Spares, adept in sales planning and effective negotiation, boosted sales performance through strategic social media marketing. Excelled in relationship building, ensuring customer satisfaction and loyalty. Trained teams, enhancing their sales capabilities and service excellence. Achieved notable results without exceeding a single numerical percentage, showcasing a blend of hard and soft skills. Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.

Overview

7
years of professional experience

Work History

Toyrolla Spares

Sales Officer
09.2021 - Current

Job overview

  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about Car Parts.
  • Trained junior sales staff, mentoring them on best practices and strategies for success.
  • Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Solve problems and complaints in a organised manner.
  • Delivering parts to customers and bussines's.

Donut King

Barista
01.2018 - 08.2020

Job overview

  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Epping Secondary College
Epping, VIC

No Degree from High School
2016

University Overview

Skills

  • Sales Planning
  • Performance Tracking
  • Effective negotiation
  • Sales Presentations
  • Social Media Savvy
  • Sales processes
  • Direct Sales
  • Sales process
  • Rapport and relationship building
  • Time Management
  • Sales Targeting
  • Relationship Building
  • Customer Service
  • Cold-calling

Timeline

Sales Officer
Toyrolla Spares
09.2021 - Current
Barista
Donut King
01.2018 - 08.2020
Epping Secondary College
No Degree from High School
Lauren Agius