Lauren AITON
Malvern,VIC
Summary
Currently seeking part or full-time employment.
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and Motivated team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Receptionist
High Street Medical Clinic
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Use of Medical software such as Best practice, HotDoc, Health Direct.
- Opening and Closing the practice independently twice a week.
- Trusted with depositing cash at the bank once a week.
- Training new employee's in areas of work.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Floor/ Print and Copy Staff
Officeworks
12.2019 - 06.2023
- Print and copy services such as printing, scanning, copying, problem solving and use of computers.
- Managed efficient cash register operations
- Created inviting environment for customers by maintaining store organization and cleanliness
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Built customer loyalty and retention by delivering excellent shopping experiences
- Used in-store system to locate inventory and place special orders for customers
Front of House Staff
McDonalds
12.2017 - 12.2019
- Managing orders and Payments
- Drive thru Taking orders Via the speaker, Taking payments, Passing on the orders to customers
- Dining (cleaning, customer service/ table delivery), kiosk/host (greeting)
- Cleaned and organized kitchen, dining and service areas
- Demonstrated knowledge of menu items and corresponding ingredients
Work Experiance (Through High School)
First Early Learning (child Care)
06.2018 - 06.2018
- Caring for children aged 3-5 years old, using patience, improvisation and problem solving in a small team environment
Education
Bachelor of Social Work -
Victoria University
Footscray, VICNo Degree -
Frankston High School
Frankston, VIC2020
Skills
- Team work
- Cash handling
- Bookkeeping
- Problem solving
- Time management
- Taking business phone calls
- Organization
- File Management
Availability
- Monday to Friday 7-4
- Saturday & Sunday NA
Testimonial
Lauren worked with us for the week of work experience, during that period of time she demonstrated excellent skills with children and adults. Lauren was quick to learn and take on board everything of which was said to her and was great with improvising when needed. Overall Lauren was a big help, both the children and staff enjoyed having her.
Volunteer Experience
- 2016, Gardening at the Briars Mt Martha, environmental management.
- 2018, Picking up rubbish on the Frankston foreshore, coastal management.
References
Charlotte Grant
Towerhill McDonalds
Manager: 0411675845 or clg4991@hotmail.com
Kevin Harper
Officeworks Frankston
Manager: 0434407180
Ben Frazer
Officeworks South Melbourne
Manager
Contact: 03 9693 7300
Olivia Leonard:
High Street Medical Clinic
Assistant Manager
Contact: 0402 530 168
Timeline
Receptionist
High Street Medical Clinic
03.2023 - Current
Floor/ Print and Copy Staff
Officeworks
12.2019 - 06.2023
Work Experiance (Through High School)
First Early Learning (child Care)
06.2018 - 06.2018
Front of House Staff
McDonalds
12.2017 - 12.2019
Bachelor of Social Work -
Victoria University
No Degree -
Frankston High School
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