Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Arathoon

Perth,WA

Summary

With over seven years of dedicated customer service experience in the dynamic hospitality industry, I bring a proven track record of team success, meticulous attention to detail, and strong organizational skills. Starting my journey at the age of fourteen, I've gained a deep understanding of team dynamics and the essence of delivering exceptional customer service. My experience as a support worker in the past has further refined my compassion, communication, and teamwork abilities. My ability to adapt, manage responsibilities, and connect with people has allowed me to thrive both as a team member and in leadership positions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Woolworths - Deli Assistant Manager, Team Member

Woolworths
Balcatta, WA
01.2024 - Current
  • Ticketing & Signage – Updating and placing price tags, promotional signs, and product labels throughout the store.
  • Payroll & Scheduling – Assisting with payroll processing, handling schedule adjustments, and ensuring accurate staff records.
  • Administrative Support – Managing store paperwork, handling store communications, and maintaining organized records.
  • General Store Assistance – Supporting various departments, responding to staff and customer inquiries, and ensuring smooth daily operations.

Woolworths - Store Services Assistant

Woolworths
Balcatta, WA
11.2020 - Current
  • Supervised and trained deli team members, ensuring smooth daily operations.
  • Managed inventory, placed orders, and minimized product waste.
  • Provided excellent customer service and resolved any issues or complaints.
  • Ensured compliance with food safety, sanitation, and company policies.
  • Prepared and sliced meats, cheeses, and deli items per customer requests.
  • Provided friendly customer service and assisted with orders.
  • Maintained cleanliness and followed food safety guidelines.
  • Stocked and rotated deli products to ensure freshness.

Support Worker

Private and company based
Perth, WA
01.2022 - 01.2023

As a Support Worker, both in private and company-based roles, I provided essential care and assistance to individuals with disabilities, focusing on community access and improving their quality of life. My responsibilities included:

  • Assisted clients with community access, including outings, appointments, and social activities.
  • Provided emotional support, companionship, and encouragement to promote independence.
  • Helped with daily living tasks, ensuring clients' comfort and well-being.
  • Followed care plans and worked closely with families and healthcare professionals.

This role strengthened your skills in compassion, communication, and adaptability, giving you valuable experience in disability support and community engagement.

Subway

Subway
Warwick, WA
08.2016 - 08.2021
  • My first job at Subway, where I worked for five years, gave me valuable insight into the workplace and helped me develop skills in customer service, teamwork, and food preparation.
  • Prepared sandwiches, salads, and wraps according to customer requests and Subway standards.
  • Provided friendly and efficient customer service, handling orders and payments at the register.
  • Maintained cleanliness by following food safety guidelines and keeping work areas sanitized.
  • Stocked ingredients, rotated supplies, and ensured freshness of food products.

Education

Cert III Individual Support - Disability -

North Metropolitan TAFE
Perth, WA
12-2021

High School Diploma -

St Stephens School
Duncraig, WA
09-2019

Skills

  • Payroll administration
  • Inventory management
  • Customer service
  • Food safety
  • Time management
  • Team building

Certification

  • Cert II in Hospitality
  • Cert III in Business
  • Cert IV in Business
  • Cert III in Individual Support - Disability

Timeline

Woolworths - Deli Assistant Manager, Team Member

Woolworths
01.2024 - Current

Support Worker

Private and company based
01.2022 - 01.2023

Woolworths - Store Services Assistant

Woolworths
11.2020 - Current

Subway

Subway
08.2016 - 08.2021

Cert III Individual Support - Disability -

North Metropolitan TAFE

High School Diploma -

St Stephens School
Lauren Arathoon