Lauren Arnold
Summary
Excels in fast-paced environments, demonstrating excellent communication, problem-solving abilities, and a commitment to superior customer service.
Overview
11
11
years of professional experience
Work History
Personal Care Assistant
Regis Aged Care
12.2013 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Skin and Laser Therapist
Myskin Clinics
06.2022 - 03.2024
- Contributed to a welcoming clinic environment by maintaining cleanliness and organization of treatment areas.
- Maintained high safety standards by routinely inspecting and calibrating laser equipment.
- Developed strong rapport with patients, fostering trust and open communication during treatments.
- Performed thorough initial consultations to assess patient needs and establish appropriate treatment plans accordingly.
- Skillfully operated laser therapy equipment with precision, delivering targeted treatment while minimizing side effects.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
- Advised clients on proper home-care regimens.
- Performed consultations for patients before scheduling treatments.
- Explained benefits of skin care products to clients.
Education
Diploma of Nursing - Nursing
Holmesglen
Moorabbin, VIC04.2022
Certificate III - Aged Care & HACC
Chisholm Institute
Berwick, VIC02.2012
Skills
- Effective skills in communication & problem solving
- Work well individually or in a team setting
- Ability to work well in a fast- paced environment
- Excellent customer service skills
- Punctual and reliable
Timeline
Skin and Laser Therapist
Myskin Clinics
06.2022 - 03.2024
Personal Care Assistant
Regis Aged Care
12.2013 - Current
Diploma of Nursing - Nursing
Holmesglen
Certificate III - Aged Care & HACC
Chisholm Institute