LAUREN CAUCHI
Gold Coast
Overview
13
13
years of professional experience
Work History
Machine operator & delivery driver
Burleigh Battens
04.2020 - Current
- Operating roof and ceiling batten roll former
- Operating 90ml steel framing machine
- Operating angle roll former
- Cutting and folding of sheet metal using guillotine and break press
- Unloading of coil delivery via forklift
- Loading manufactured products for delivery via forklift and securing load
- Loading of coil onto machines for production
- Delivering materials between greater Brisbane and norther nsw by Ute ~ HR truck
- Unloading frame packs from the HR truck via crane
- Delegating tasks and ensuring efficient productivity is maintained
Delivery driver
06.2022 - 03.2023
- Whitsunday food service ~ Airlie beach
- Delivering of frozen & cold goods between Collinsville, Bowen, airlie beach
- Proserpine and Mackay region
- Experience in multi drop deliveries up to 40 drops per run
- Loading truck daily accordingly to each day to day schedule
- Un packing and rotating stock for clients in cold rooms & freezers
- Unloading trucks using electric & ride on pallet jacks
- Compacting cardboard and plastic wrap end of day cleaning duties
- Maintaining a high standard of cleanliness throughout all trucks
- Regular temperature checks & checking off invoice
All rounder
10.2019 - 03.2020
- (lost job as the airport closed due to Covid)
- Virgin Australia business lounge ~ Gold Coast Airport
- Serving tap beer, wine & non alcoholic beverages
- Barista style coffee
- Cooking, prepping and maintaining of stock in the buffet
- General cleaning duties
Bar
Star Casino
10.2018 - 07.2019
- Re-applied when returned to Australia)
- Serving of tap beers, wines, basic to premium spirits
- Mixing of traditional, vintage, classic and signature cocktails
- Monitor and maintain a positive work environment
- Followed safety, sanitation and legal policies for handling food and beverages
- Trained and supervised other employees
- Worked diligently to assist co-workers where necessary
- Working in one of the most sophisticated venues on the Gold Coast - Cherry Bar
- Quickly adapting to working between 7 Different bars - up to 3-4 outlets per shift
- Hostess of VIP booths on weekends, public holidays, private events, Christmas and
- New Year
- Cash/eftpos sales up to $15k on busy Friday & Saturday night per cashier
- Looking after VIP guests Local&International in Private Gaming Rooms
- Working over a 24hr rotating roster, typically 12 hour shifts
Bartender / Waitress / Reception / Lead Barista
The Rising Sun
05.2018 - 08.2018
- Summertime position, Left to go travelling
- Bar duties - serving of tap beers, wines and spirits
- Taking orders and serving of meals, Lunch and dinner service
- Clearing and re-setting of tables
- Changing of kegs and traditional English Ale Barrels
- Taking hotel reservations, completing and confirming bookings using booking.com
- Checking guests in and out of hotel
- Staying in house overnight to assist guests if need be after hours
- Kitchen duties - prep, plating of salads, sandwiches, wraps and desserts
- Table service for breakfast for hotel guests and walk ins
- Daily cleaning duties
Bartender / Waitress
The skinners arms
07.2017 - 05.2018
- Bar duties - serving of tap beers, wines and spirits
- Taking orders and serving of meals, Lunch and dinner service
- Clearing and re-setting of tables
- Changing of kegs and traditional English Ale Barrels
- Daily cleaning duties
03.2016 - 05.2017
- Left for the UK on a working visa)
Bartender/Bistro
Greenmount Surf life saving club
08.2013 - 06.2016
- Responsible service of alcohol including proper oversight and care of patrons
- Cash handling skills
- Preparing and serving cocktails, wines and beer
- General bar duties including restocking, cleaning and closing
- Greeting and seating guests, taking orders and processing payments
- Table service of drinks and meals and re-dressing tables
- Barista duties
- Closing and preparing for the next shift
Supervisor / Barista
Zarraffa’s
02.2014 - 12.2015
- Taking orders and cashing of sales, drive through and in store
- Prepping food for fresh cabinet, eg croissants, ciabattas, toasted sandwiches
- Demonstrated reliability being responsible for store opening @ 4am
- Successfully operating under high pressure scenarios
- End of day cash handling and closing of store
- Stock unloading, rotating and restocking of shelves and fridges
- Ensuring drive through orders are kept below a 3 minute wait time
- Weighing grind dosage, calibrate thermometers, timing of shots and correct volume extraction upon open
- Ensuring staff are following procedures, weighing coffees and timing shots
- Weekly banking
- Stock control and ordering of goods
- Ensuring cleaning procedures are carried out to the highest food safety standard
Kitchen-hand / Housekeeping
Dolphins Hotel
09.2011 - 09.2013
- Assisted chef with food preparation and plate presentation
- Provided table service of meals
- Assisted with housekeeping duties including cleaning of rooms and replenishing them for new guests
- Performed all kitchen-cleaning duties in accordance with Food Standards Australia
Service Cashier
Super Savers
08.2010 - 06.2013
- Customer service, cash sales, end of day cash handling procedures and closing of store
- Responsible for visual merchandising and cleaning weekly
- Receiving deliveries, breaking them down and re-stocking of shelves
- Managing logistics and transporting stock required for pick-up at stores
- Worked part of a team preparing new stores
Skills
- SKILLS & STRENGTHS
- RIIMPO206D conduct rigid haul truck operations
- Queensland Standard 11
- RIIMPO206D conduct bulk water truck operations
- HR truck license, forklift license
- Queensland responsible service of alcohol and gambling
- Certificate III in Hospitality
- HLTFSE001 Follow basic food safety practices
- SITXFSA001 Use hygienic practices for food safety
- Australian recreational water craft license
- High level of interpersonal communication skills – Energetic and bubbly personality who creates a welcoming atmosphere for patrons and contributes highly to a strong team dynamic
- Excellent time management skills – Able to efficiently manage workload and multitask when required, including under high-pressure circumstances
- Flexibility – Maintaining an open mind and willingness to work where and when required, as well as being skilled in a variety of industrial & hospitality roles
- Problem Solving – Able to quickly analyse situations and adapt to changing circumstances
- Going the extra mile – Whether it’s maintaining a comprehensive knowledge of the menu to tactfully engage with customers or lending a hand when not inclined
Timeline
Delivery driver
06.2022 - 03.2023
Machine operator & delivery driver
Burleigh Battens
04.2020 - Current
All rounder
10.2019 - 03.2020
Bar
Star Casino
10.2018 - 07.2019
Bartender / Waitress / Reception / Lead Barista
The Rising Sun
05.2018 - 08.2018
Bartender / Waitress
The skinners arms
07.2017 - 05.2018
03.2016 - 05.2017
Supervisor / Barista
Zarraffa’s
02.2014 - 12.2015
Bartender/Bistro
Greenmount Surf life saving club
08.2013 - 06.2016
Kitchen-hand / Housekeeping
Dolphins Hotel
09.2011 - 09.2013
Service Cashier
Super Savers
08.2010 - 06.2013
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