Lauren Cauchi
Gold Coast & Whitsunday Region,Australia
Summary
Dedicated professional with a decade of experience in hospitality, customer service, and logistics sectors. Proficient in managing bar operations, enhancing customer engagement, and executing multi-drop delivery tasks. Certified in various operational licenses, including Heavy Rigid and forklift, as well as RIIMPO206D for specialized vehicle operations. Demonstrates exceptional interpersonal skills and thrives in both team-oriented and independent settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Logistics & Inventory Support Officer
Neumann Contractors
07.2025 - Current
- Coordinate logistics and provide support across warehousing and distribution operations.
- Manage inventory control, stock movement, and delivery scheduling.
- Assist with transport planning and documentation to ensure compliance with safety and operational standards.
- Support warehouse and driving staff with daily logistics needs to maintain efficiency.
MR/HR Truck Driver
Cookers Bulk Oil
11.2023 - 07.2025
- Operated MR and HR trucks for multi-drop deliveries across Brisbane North and Gold Coast.
- Delivered cooking oil to hospitality venues, safely refilling on-site storage tanks.
- Conducted vehicle safety checks, maintained delivery records, and ensured compliance with safety procedures.
- Built strong client relationships through reliable, professional service.
- Delivering MR&HR vehicles between depots around Australia when needed.
Delivery Driver
Whitsunday Food Service
06.2022 - 03.2023
- Delivered frozen and chilled products throughout Mackay, Proserpine, Bowen, Collinsville, and Airlie Beach.
- Conducted up to 50 multi-drop deliveries per run, adhering to strict food safety protocols.
- Maintained vehicle cleanliness and compliance while operating forklifts and electric pallet jacks.
Machine Operator & Delivery Driver
Burleigh Battens
04.2020 - 05.2022
- Operated roll forming and sheet metal machines, loading and unloading via forklift.
- Managed HR truck deliveries across SE QLD and Northern NSW.
- Delegated tasks to maintain productivity and efficiency.
Lounge All-Rounder
Virgin Australia
10.2019 - 03.2020
- Provided premium hospitality in Virgin’s Business Lounge.
- Delivered barista coffee, bar service, and buffet maintenance.
Cocktail Bartender
Star Casino
03.2016 - 05.2017
- Executed cocktail mixing and drink service in various high-volume settings.
- Managed VIP guest hosting for gaming rooms and event booths.
- Worked on a 24-hour rotating roster to provide continuous service support.
- Maintained cleanliness and operational standards of bar areas.
- Facilitated smooth service flow by keeping all sections fully stocked and floor area clean
Hospitality All-round
Earlier Roles
01.2011 - 01.2018
- Bartender/Waitress (The Rising Sun, The Skinners Arms, Greenmount SLSC)
- Supervisor/Barista (Zarraffa’s Coffee)
- Waitstaff & Kitchen-hand (Dolphins hotel)
- Retail Cashier (Super Savers)
Education
Merrimac State High School
Gold Coast Skills
- Interpersonal skills in customer service
- Commitment to safety practices and procedures
- Multi-drop driving expertise
- Pressure management and time efficiency
- VIP hosting and cocktail bar operations
- Forklift and machine operation skills
- Compliance with food safety standards
- Adaptability with problem-solving techniques
- Collaborative team leadership
Certification
- Heavy Rigid (HR) Driver’s Licence
- RIIMPO206D Conduct ridgid haul truck operations
- RIIMPO206D Conduct bulk water truck operations
- Standard 11
- White card
- Forklift Licence
- Responsible Service of Alcohol (RSA) – QLD
- Responsible Service of Gambling (RSG) – QLD
- Certificate III in Hospitality
- HLTFSE001 Follow Basic Food Safety Practices
- SITXFSA001 Use Hygienic Practices for Food Safety
- Recreational Watercraft Licence
References
Cookers Bulk Oil
Kylie Christiensen 0438178995
Burleigh battens
Steve McInnes 0413906556
Whitsunday Food Service
Karl Boettcher 0427673321
Timeline
Logistics & Inventory Support Officer
Neumann Contractors
07.2025 - Current
MR/HR Truck Driver
Cookers Bulk Oil
11.2023 - 07.2025
Delivery Driver
Whitsunday Food Service
06.2022 - 03.2023
Machine Operator & Delivery Driver
Burleigh Battens
04.2020 - 05.2022
Lounge All-Rounder
Virgin Australia
10.2019 - 03.2020
Cocktail Bartender
Star Casino
03.2016 - 05.2017
Hospitality All-round
Earlier Roles
01.2011 - 01.2018
Merrimac State High School