Lauren Chadburn
Newcastle, Waratah West,NSW
Summary
Detail-oriented professional with strong customer service skills. Experienced in managing online orders and maintaining organised inventory. Committed to delivering exceptional service and ensuring customer satisfaction.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Online Personal Shopper
Woolworths
Taree/Newcastle, NSW
12.2021 - 06.2025
- Managed online orders, ensuring accuracy and timely processing for delivery.
- Collaborated with team members to streamline shopping and delivery processes.
- Maintained an organised inventory of items to facilitate efficient shopping experiences.
- Satisfied customers with quick, accurate service under tight deadlines.
Checkout Team Member
Big W
Taree, NSW
11.2021 - 12.2021
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash, credit, and digital payments accurately during peak hours.
- Greeted customers and provided excellent customer service.
Pharmacy Assistant
Coopers Guardian Pharmacy
Taree, NSW
09.2020 - 12.2021
- Maintained inventory levels by organising and restocking medications regularly.
- Educated patients on proper medication usage and potential side effects.
- Ensured cleanliness and organisation of the pharmacy environment consistently.
- Delivered quality care to customers through close collaboration with pharmacist.
Education
Certificate III in Pathology Collection -
TAFE NSW
Newcastle, NSW12-2025
Biomedical Science -
University of Newcastle
Newcastle, NSWHigh School Certificate -
Taree High School
Taree, NSW12-2021
Skills
- Customer service
- Time management
- Attention to detail
- Patience and empathy
- Flexible schedule
- Planning and organisation
- Decision-making
- Multitasking
Certification
Provide First Aid HLTAID011 - August 2025
Checks
- Working With Children Check - December 2025
- National Police Check - August 2025
References
Isabella Hodgins
Australian Clinical Labs
Phone Number: 0405552606
Christie Field
TAFE Teacher
Email: Christie.Field1@tafensw.edu.au
Timeline
Online Personal Shopper
Woolworths
12.2021 - 06.2025
Checkout Team Member
Big W
11.2021 - 12.2021
Pharmacy Assistant
Coopers Guardian Pharmacy
09.2020 - 12.2021
Certificate III in Pathology Collection -
TAFE NSW
Biomedical Science -
University of Newcastle
High School Certificate -
Taree High School