Lauren Chandler
Quakers Hill,NSW
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at notable retailers. Excelled in teamwork and collaboration, driving customer satisfaction and repeat business. Proven ability in upselling and problem-solving, contributing significantly to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Sales Associate
Eckersley's Art and Craft
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Team Member
Kmart Australia
04.2022 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Cafe All-Rounder
Leaf Cafe & Co
05.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Member
McDonald's
03.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Diploma - Visual Arts And Design
Australian Catholic University
Sydney, NSW10.2024
High School Diploma -
St John Paul II Catholic College
Sydney, NSW09.2023
Certificate III -
Whitehouse Institute of Design
Surry Hills, NSW01.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Excellent people skills
Reliable and punctual
Cash Handling
Cash Register Operation
Stocking and Receiving
Client Service
Store Opening and Closing
Upselling
Timeline
Sales Associate
Eckersley's Art and Craft
06.2024 - Current
Cafe All-Rounder
Leaf Cafe & Co
05.2023 - 09.2023
Team Member
Kmart Australia
04.2022 - 07.2024
Team Member
McDonald's
03.2021 - 05.2022
Diploma - Visual Arts And Design
Australian Catholic University
High School Diploma -
St John Paul II Catholic College
Certificate III -
Whitehouse Institute of Design
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