Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Lauren Christensen

Maryland,NSW

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Caring professional dedicated to offering comprehensive personal support. Talented in cooking meals, organising schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Accomplished Singer offering 20 years of experience delivering excellent live performances. Talented in performing with self-confidence and captivating vocal dynamics. Successful in evoking emotion while projecting clearly to keep audiences engaged. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Hard-working and trustworthy person prepared to contribute service-minded and dedicated attitude to dynamic team. Expertly manages high-volume work capacity and completes assignments to meet demand and quality expectations.

Overview

6
6
years of professional experience

Work History

Front of House/Catering Assistant

Fennel And Co. Catering And Mockingbird Group
08.2022 - Current
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Pushed, pulled and transported large loads and objects.
  • Maintained high personal grooming standards and uniform presentation.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Cleaned and maintained work areas, equipment and utensils.
  • Lifted and carried heavy materials.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Arranged furniture and added decorations to assist in setting up for catering events.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Wiped, sanitised and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.

Lead Singer

Bad Paris And GENR8 Entertainment (agency)
08.2022 - Current
  • 20 years of experience and training in the Industy.
  • Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.
  • Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterisation..
  • Promoted musical career by maintaining website or social media presence.
  • Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
  • Achieved desired tonal and harmonic balance by communicating clearly with musicians.
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Selected music carefully in order to achieve balance of musical styles on program.

Community Care Assistant

SueMann Nursing And Community Care
06.2017 - 03.2020
  • Proven ability to learn quickly and adapt to new situations.
  • Ran errands and provided general office support in a professional environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Organised and detail-oriented with a strong work ethic.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed individual care plans for clients based on specific needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Administered medication as directed by physician.

Education

Bachelor of Nursing - Nursing

Charles Sturt University
Wagga Wagga, NSW

Certificate III Children’s Studies - Early Childhood Education

TAFE NSW
Glendale
12.2007

High School Diploma -

Hunter School of Performing Arts
Broadmeadow, NSW
12.2006

Skills

  • Banquets and Catering
  • Food Safety
  • Food Preparation Techniques
  • Kitchen Equipment Operation
  • Critical Thinking
  • Interaction with all types of people
  • Beverage Service
  • Workstation Sanitation
  • Patient Care
  • Patient Vital Taking
  • Personal Companionship
  • Medication Administration
  • Client Documentation
  • Household Support
  • Individual Support
  • Personal Care Assistance
  • First Aid and Safety
  • Dietary Needs
  • Light Housekeeping
  • Mobility Support
  • Patient Transport
  • Emotional Support
  • Activities of Daily Living (ADLs)
  • Patient and Family Interaction
  • Medical Terminology and Equipment
  • Word Processing
  • Emergency Situations
  • Mental Health Support
  • Ability to Lift

Additional Information

Hello my name is Lauren. I am an outgoing, hardworking Mother of four, and I would love to be considered for this position. I show my strength and dedication through my work and strive to be the best I can everyday.

References

References 


Kialie Bartush

Former supervisor SueMann

0432799121


Anthony Robinson

Band Member and personal referee

0425371732


Tess Borg

Owner and supervisor at Fennel and Co./ Mockingbird Cafe.

02 90431046

Timeline

Front of House/Catering Assistant

Fennel And Co. Catering And Mockingbird Group
08.2022 - Current

Lead Singer

Bad Paris And GENR8 Entertainment (agency)
08.2022 - Current

Community Care Assistant

SueMann Nursing And Community Care
06.2017 - 03.2020

Bachelor of Nursing - Nursing

Charles Sturt University

Certificate III Children’s Studies - Early Childhood Education

TAFE NSW

High School Diploma -

Hunter School of Performing Arts
Lauren Christensen