LAUREN COLE
Tugun,Australia
Summary
Upbeat, customer-focused Sales Associate with several years of experience in a variety of retail environments. Flexible and approachable, with strong organisational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
7 days a week availability, and flexible on employment type.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Little Homebody
Tamborine Mountain, QLD
08.2023 - 12.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Assessed customer product needs and interests in order to best recommend suitable items.
Retail Sales Associate
Long Rd Collective
Tamborine Mountain, QLD
10.2021 - 12.2024
- Helped customers by answering questions and locating merchandise.
- Created price tags and merchandise signs for new items.
- Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Cellar Door Sales Assistant
Mason Winery
Tamborine Mt, Australia
05.2019 - 06.2020
- Delivered a complete customer service experience to cellar door patrons including; tourists, locals and industry participants
- Conducted wine tasting and sales
- Promoted Wine Club membership
- Restocked cellar door and stock room
Retail Assistant
Home Sweet Home
Gold Coast, Australia
04.2017 - 03.2019
- Sold household goods and gifts
- Involved in the receiving of new shipments
- Visual Merchandising responsibilities
- Provided helpful product knowledge
3IC /Retail Assistant
DECJUBA
Gold Coast, Australia
04.2016 - 04.2017
- Followed and measured company's KPI's
- Acting Store Manager, as required
- Provided fashion advice and styling tips
- Maintained outstanding store conditions and visual merchandising standards
Wine Sales Representative
Star Beverages
Sydney, Australia
02.2014 - 03.2016
- Sold wine directly to restaurants and bottle shops
- Conducted wine tastings and events
- Maximised sales through effective merchandising
- Ensured weekly and monthly sales targets were achieved
Education
Certificate III - Floristry
Flower School Brisbane
01.2020
Graduate Certificate - Wine Business Management
Niagara College
01.2012
Diploma - Fashion Business
George Brown College
01.2008
Skills
- Management Experience
- Selling Skills
- POS system operations
- Returns and exchanges
- Store opening and closing
- Cash handling
- Dressing room support
- Sales goals attainment
- Teamwork and collaboration
- Stocking and receiving
- Product knowledge
- Display setup
Hobbies and Interests
- Travel
- Art
- Painting
- Swimming
- Beach
- Gardening
- Crafts
- Reading
- Being in Nature
Suitability
Customer Service, Retail, Sales, Marketing, Merchandising, Proven sales track record, Experience working with KPI's, Australian Citizen
Timeline
Retail Sales Associate
Little Homebody
08.2023 - 12.2024
Retail Sales Associate
Long Rd Collective
10.2021 - 12.2024
Cellar Door Sales Assistant
Mason Winery
05.2019 - 06.2020
Retail Assistant
Home Sweet Home
04.2017 - 03.2019
3IC /Retail Assistant
DECJUBA
04.2016 - 04.2017
Wine Sales Representative
Star Beverages
02.2014 - 03.2016
Certificate III - Floristry
Flower School Brisbane
Graduate Certificate - Wine Business Management
Niagara College
Diploma - Fashion Business
George Brown College