Lauren Cranfield
Young
Summary
Dynamic business leader with a proven track record at Theresa Park Water Carriers, enhancing customer relationships and ensuring fiscal responsibility. Skilled in MS Suite and MYOB, with exceptional attention to detail and customer service. Achieved seamless operational efficiencies and fostered team collaboration.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
21
21
years of professional experience
Work History
Business Owner
Theresa Park Water Carriers
02.2013 - 01.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Managed all scheduling requirements for both small and large scale projects.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Accomplished multiple tasks within established timeframes.
- Maintained accurate records for compliances. Including licensing, site inductions, vehicle registrations, Work health and Safety.
Administrator
Schipp Transport
03.2004 - 12.2015
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel, financial records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Administrative Coordinator
Thiess Services
10.2007 - 06.2011
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated corporate meetings for senior staff members.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Maintained a well presented reception area and meeting area facilities.
Skills
- Customer service
- Attention to detail
- Proficient in MS suite
- Proficient in MYOB
- Work Planning and Prioritization
Timeline
Business Owner
Theresa Park Water Carriers
02.2013 - 01.2025
Administrative Coordinator
Thiess Services
10.2007 - 06.2011
Administrator
Schipp Transport
03.2004 - 12.2015
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