Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Lauren Curyer

Whyalla Stuart,Australia

Summary

Knowledgeable with proven track record in managing operations and supporting senior management. Demonstrated ability to optimize processes, enhance team productivity, and drive operational efficiency. Excelled in team leadership and strategic planning, showcasing proficiency in problem-solving and decision-making.

Overview

13
13
years of professional experience
1
1
Certification

Work History

2IC Manager

Petstock
05.2024 - 10.2024
  • Fostered positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
  • Improved team productivity by streamlining daily operations and implementing efficient processes.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.

CENTRE COOK

Goodstart Early Learning
01.2021 - 01.2022
  • Support health and wellbeing of children through planning and preparing nutritious food
  • Ensure safety of children by preparing meals to account for special dietary requirements and allergies
  • Use creativity and organisation skills to plan a menu and order food supplies in consultation with Centre Director
  • Maintain high standards of food safety by ensuring all storage, handling and preparation of food and drinks is hygienic
  • Prepared meals efficiently under time constraints for timely service during peak hours.

CUSTOMER SERVICE

OTR Service Station
04.2019 - 12.2020
  • Resetting and replenishing stock
  • Assisting with catalogue lines
  • Providing and maintaining an exceptional level of customer service
  • Undertaking quick and efficient register operations
  • Maintaining store presentation standards through both merchandising and housekeeping
  • Ascertain customers' needs and wants
  • Recommend and display items that match customer needs
  • The correct placement of merchandise as per the merchandising guidelines
  • Participating in stocktaking
  • Provided customer service on accounts and resolved problems.
  • Provided exceptional customer service, resolving complex issues promptly and effectively.

Fast Food Worker

McDonald's
03.2018 - 02.2019
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

RETAIL ASSISTANT

Spendless Shoes
10.2018 - 01.2019
  • Provide exceptional customer service
  • Process cash, credit/debit card, and third-party cards transactions along with POS
  • Complete general cleaning duties as well as additional cleaning duties as set out in the company procedure manual
  • Check shelves and replenish supplies of any products that are running low
  • Participating in stocktake (counting and describing the goods in stock)

VOLUNTEER WORK

RDA Whyalla
06.2015 - 09.2015
  • General Yard & Facility Maintenance
  • Work with Clients

TEAM MEMBER

McDonalds Whyalla
05.2014 - 09.2014

CUSTOMER SERVICE

Pizza Hut
10.2011 - 12.2011

Education

CERTIFICATE II -

HAIRDRESSING
Tafe Sa

CERTIFICATE II -

RETAIL COSMETICS & MAKE UP
Tafe SA

Skills

  • Administration experience
  • Attention to detail
  • Data entry skills
  • Microsoft Office Suite
  • Interpersonal skills
  • Verbal communication skills
  • Teamwork
  • Willingness to learn
  • Self-discipline
  • Time management
  • Safety culture commitment
  • Strong work ethic
  • Adaptability
  • Customer service
  • Customer interaction
  • Staff development
  • Problem resolution
  • Team leadership

Certification

  • Responsible Service of Alcohol
  • C Class Driver's Licence
  • Working with children check
  • Police clearance
  • Years of volunteering

References

  • Hannah Blayney, 0455 506 430, Owner, Headroom Studio
  • Jess Wisdom, 0478 806 198, Manager, Spendless Shoes
  • Jason Storic, 0472 789 488, Manager, OTR McCritchie Crescent

Volunteer Experience

General Yard & Facility Maintenance, RDA Whyalla, 06/01/15, 09/30/15

Timeline

2IC Manager

Petstock
05.2024 - 10.2024

CENTRE COOK

Goodstart Early Learning
01.2021 - 01.2022

CUSTOMER SERVICE

OTR Service Station
04.2019 - 12.2020

RETAIL ASSISTANT

Spendless Shoes
10.2018 - 01.2019

Fast Food Worker

McDonald's
03.2018 - 02.2019

VOLUNTEER WORK

RDA Whyalla
06.2015 - 09.2015

TEAM MEMBER

McDonalds Whyalla
05.2014 - 09.2014

CUSTOMER SERVICE

Pizza Hut
10.2011 - 12.2011

CERTIFICATE II -

HAIRDRESSING

CERTIFICATE II -

RETAIL COSMETICS & MAKE UP

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Lauren Curyer