Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Day

Lara,Victoria

Summary

Having been in the hairdressing industry for 18 years, I feel it is time for a career change. Hairdressing has provided me with excellent skills including team management, team leadership, support and care to employees and training of team members. I would like to use these skills to develop my career into teaching. I have a great passion for english and i would love the opportunity to study Bachelor of Arts/Masters of Education (Secondary)

Overview

15
15
years of professional experience

Work History

Creative Director

AMD Hairdressing
09.2019 - Current
  • Offered all aspects of hairdressing using my extensive knowledge and skills.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Hair Salon Manager

Huntress Hair
08.2016 - 09.2019
  • Provided all aspects of hairdressing
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.

Senior Hairstylist

Ikon Hairdressing
01.2009 - 08.2016
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Consistently received positive performance reviews from guests.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Offered professional cuts and colour services to salon customers.

Education

Certificate IV in Training And Assessment - Training And Assessment

Chisholm Institute
Melbourne, VIC
07.2022

Certificate III in Hairdressing - Hairdressing

BL Hairdressing
United Kingdom
05.2008

General Certificate of Education - Secondary Education

Billingham Campus School
United Kingdom
05.2006

Skills

  • Creative Team Leadership
  • Business Planning and Strategy
  • Personnel Management
  • Industry Networking
  • Team Leadership
  • Staff Management
  • Managing Reception
  • Employee Training

Timeline

Creative Director

AMD Hairdressing
09.2019 - Current

Hair Salon Manager

Huntress Hair
08.2016 - 09.2019

Senior Hairstylist

Ikon Hairdressing
01.2009 - 08.2016

Certificate IV in Training And Assessment - Training And Assessment

Chisholm Institute

Certificate III in Hairdressing - Hairdressing

BL Hairdressing

General Certificate of Education - Secondary Education

Billingham Campus School

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Lauren Day