Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Fox

Dubbo ,NSW

Summary

Proven Project Officer at Duke of Edinburgh Award, adept in project management and relationship building. Excelled in streamlining workflows, enhancing client outcomes by 30%, and fostering stakeholder relations. Skilled in Microsoft Office and effective communication, consistently delivering projects that exceed expectations.

Overview

18
18
years of professional experience

Work History

Support Coordinator

Indidg Connect
02.2024 - Current
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
  • Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
  • Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
  • Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
  • Developed tailored support plans for diverse clientele, identifying unique needs and goals.
  • Reduced case management timeframes by implementing efficient tracking systems and streamlining workflows, leading to increased capacity for additional clients.
  • Maintained and verified accuracy of records and generated miscellaneous reports.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Aboriginal Education Woker

Bathurst Diocese Catholic Education
01.2011 - 05.2017
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Attended Aboriginal Education Group Meetings
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Implement Learning Support Plans

Teachers Aid

Department Of Education
01.2010 - 12.2010
  • Assisted teachers with supervision and care of group of [Number] children.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Project Officer

Duke of Edinburgh Award
11.2007 - 12.2009
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Developed and deepened relationships with key stakeholders.
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
  • Collaborated closely with clients to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives.
  • Updated customers and senior leaders on progress and roadblocks.
  • Analyzed project data to identify trends and areas for improvement.

Trainee

NSW Sport and Recreation
11.2006 - 10.2007
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Performed administrative functions, answering phones and filing paperwork in support of department.

Education

High School Diploma -

Year 12
Dubbo College Senior Campus
10.2006

Skills

  • Appointment Scheduling
  • Project Management
  • Data Entry
  • Documentation and Recordkeeping
  • Report Preparation
  • Office Administration
  • Data Collection
  • Employee Records Management
  • Telephone Etiquette
  • Calendar Management
  • Report Analysis
  • Meeting planning
  • Meeting Coordination
  • Microsoft Office
  • Decision-Making
  • Relationship Building

Timeline

Support Coordinator

Indidg Connect
02.2024 - Current

Aboriginal Education Woker

Bathurst Diocese Catholic Education
01.2011 - 05.2017

Teachers Aid

Department Of Education
01.2010 - 12.2010

Project Officer

Duke of Edinburgh Award
11.2007 - 12.2009

Trainee

NSW Sport and Recreation
11.2006 - 10.2007

High School Diploma -

Year 12

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Lauren Fox