Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Gardner

Willoughby,NSW

Summary

I am a dedicated professional, delivering great support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, including, invoicing, dispatching, database management. Through both the Director role and current Admin at OBRAIR ( family business) I pride myself on great customer service and team collaboration.

Overview

7
7
years of professional experience

Work History

Administrative Manager

OBRAir Pty Ltd
Willoughby
10.2023 - Current
  • Coordinated schedules, meetings, and jobs for clients
  • Managed daily administrative operations and supported Director with daily tasks required for successful operation of business.
  • Responded to inquiries and provided information to clients and vendors.
  • Managed payroll processing activities for team members and lined with accountants to manage book keeping for the business.
  • Liaised with customers, addressed inquiries, and answer billing questions to provide outstanding client care.

Workforce Team Lead ( Casuals)

Only About Children
06.2021 - 10.2023
  • Managed workforce scheduling to optimize staff availability and coverage at all services across NSW.
  • Analyzed labor trends to forecast staffing needs and allocate educators efficiently.
  • Collaborated with department heads to ensure alignment on workforce strategies.
  • Facilitated communication between teams to resolve staffing issues promptly.
  • Conducted regular meetings with team to discuss workforce challenges and brainstorm solutions.
  • Coordinated educator recognition programs designed to reward exceptional performance or dedication.

Early Childhood Director

Only About Children
Cremorne, NSW
11.2018 - 04.2021
  • Supervised and trained teaching staff to enhance classroom management skills.
  • Coordinated parent engagement activities to promote community involvement in education.
  • Managed compliance with regulatory requirements and quality standards for childcare services.
  • Organized staff meetings to discuss curriculum updates and program improvements.
  • Fostered a safe and nurturing environment for children to explore and learn.
  • Ensured accurate record keeping including incident reports, attendance records, immunization records.
  • Maintained compliance with state licensing regulations and standards.
  • Participated in budget planning processes to determine appropriate staffing levels and resources needed to run the program successfully. Manage the budget accordingly.
  • Support the service to build occupancy through conducting tours and selling our product.
  • Determined allocations of funds for staff, equipment and authorized purchases.

Education

Bachelor of Early Childhood Care And Education - Early Childhood Education

Macquarie University
Sydney, NSW
07-2015

Skills

  • Client relations
  • Budget management
  • Payroll administration
  • Effective communication
  • Problem solving
  • Customer service
  • Organizational leadership
  • Quality standards
  • Recordkeeping and reporting
  • Bookkeeping

Timeline

Administrative Manager

OBRAir Pty Ltd
10.2023 - Current

Workforce Team Lead ( Casuals)

Only About Children
06.2021 - 10.2023

Early Childhood Director

Only About Children
11.2018 - 04.2021

Bachelor of Early Childhood Care And Education - Early Childhood Education

Macquarie University
Lauren Gardner