Lauren Gardner
Willoughby,NSW
Summary
I am a dedicated professional, delivering great support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, including, invoicing, dispatching, database management. Through both the Director role and current Admin at OBRAIR ( family business) I pride myself on great customer service and team collaboration.
Overview
7
7
years of professional experience
Work History
Administrative Manager
OBRAir Pty Ltd
Willoughby
10.2023 - Current
- Coordinated schedules, meetings, and jobs for clients
- Managed daily administrative operations and supported Director with daily tasks required for successful operation of business.
- Responded to inquiries and provided information to clients and vendors.
- Managed payroll processing activities for team members and lined with accountants to manage book keeping for the business.
- Liaised with customers, addressed inquiries, and answer billing questions to provide outstanding client care.
Workforce Team Lead ( Casuals)
Only About Children
06.2021 - 10.2023
- Managed workforce scheduling to optimize staff availability and coverage at all services across NSW.
- Analyzed labor trends to forecast staffing needs and allocate educators efficiently.
- Collaborated with department heads to ensure alignment on workforce strategies.
- Facilitated communication between teams to resolve staffing issues promptly.
- Conducted regular meetings with team to discuss workforce challenges and brainstorm solutions.
- Coordinated educator recognition programs designed to reward exceptional performance or dedication.
Early Childhood Director
Only About Children
Cremorne, NSW
11.2018 - 04.2021
- Supervised and trained teaching staff to enhance classroom management skills.
- Coordinated parent engagement activities to promote community involvement in education.
- Managed compliance with regulatory requirements and quality standards for childcare services.
- Organized staff meetings to discuss curriculum updates and program improvements.
- Fostered a safe and nurturing environment for children to explore and learn.
- Ensured accurate record keeping including incident reports, attendance records, immunization records.
- Maintained compliance with state licensing regulations and standards.
- Participated in budget planning processes to determine appropriate staffing levels and resources needed to run the program successfully. Manage the budget accordingly.
- Support the service to build occupancy through conducting tours and selling our product.
- Determined allocations of funds for staff, equipment and authorized purchases.
Education
Bachelor of Early Childhood Care And Education - Early Childhood Education
Macquarie University
Sydney, NSW07-2015
Skills
- Client relations
- Budget management
- Payroll administration
- Effective communication
- Problem solving
- Customer service
- Organizational leadership
- Quality standards
- Recordkeeping and reporting
- Bookkeeping
Timeline
Administrative Manager
OBRAir Pty Ltd
10.2023 - Current
Workforce Team Lead ( Casuals)
Only About Children
06.2021 - 10.2023
Early Childhood Director
Only About Children
11.2018 - 04.2021
Bachelor of Early Childhood Care And Education - Early Childhood Education
Macquarie University