Lauren Hirst
Belmont,QLD
Summary
Hardworking employee enthusiastic about persuing opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Consultant/Leadership Team Member
Bolt Promotions
12.2023 - 06.2024
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation efforts.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Established rapport with diverse groups of individuals during face-to-face conversations, earning trust and positive sentiment toward the organization's cause.
- Practised training days with new Sales Consultants.
Administration Assistant
Wiser Environment LTD
07.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Au Pair
Louise Eccles
04.2023 - 07.2023
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built a great relationship with the parents due to frequent communication.
Childcare Assistant
Meadow Lane Nursery
06.2022 - 04.2023
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Followed the Regio Emilia Approach in accordance to the nursery's beliefs on how the children develop physically and intellectually.
- Maintained group discipline through positive reinforcement, behaviour modelling and collaboration with parents.
English Teacher Volunteer
Nam Du Tourist Office
05.2022 - 05.2022
- Prepared and implemented lesson plans covering required course topics.
- Collaborated with a Vietnamese teacher to help translate.
- Developed innovative lesson plans to engage students in English language learning.
- Supported student skill development in alignment with personal and academic goals.
Junior Supervisor
White Rabbit Projects At The Graduate Hotel
06.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties on the bar, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximising profits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Helped management plan and serve bar menu exceeding customer expectations.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Food and Beverage Attendant
River Terrace Cafe
04.2018 - 06.2021
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Engaged in suggestive selling and other sales techniques.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
Education
HNC - Fashion Design And Technology
South Thames College
Kingston, London07.2023
Certificate -
Safeguarding
Cambridge, England03.2023
A-Levels - Criminology
Long Road Sixth Form
Cambridge05.2021
A-Level - Psychology
Long Road Sixth Form
Cambridge 05.2021
A-Level - Sociology
Long Road Sixth Form
Cambridge05.2021
High School Diploma -
Swavesey Village College
Swavesey, Cambridgeshire05.2018
Skills
- Business Administration
- Creative Design
- Customer Relationship Management
- Sales funnel management
- Anticipating Consumers Needs
- Error Identification
- Group Leadership
- Time Management
Timeline
Sales Consultant/Leadership Team Member
Bolt Promotions
12.2023 - 06.2024
Administration Assistant
Wiser Environment LTD
07.2023 - 10.2023
Au Pair
Louise Eccles
04.2023 - 07.2023
Childcare Assistant
Meadow Lane Nursery
06.2022 - 04.2023
English Teacher Volunteer
Nam Du Tourist Office
05.2022 - 05.2022
Junior Supervisor
White Rabbit Projects At The Graduate Hotel
06.2021 - 03.2022
Food and Beverage Attendant
River Terrace Cafe
04.2018 - 06.2021
HNC - Fashion Design And Technology
South Thames College
Certificate -
Safeguarding
A-Levels - Criminology
Long Road Sixth Form
A-Level - Psychology
Long Road Sixth Form
A-Level - Sociology
Long Road Sixth Form
High School Diploma -
Swavesey Village College
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