Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lauren Hortin

Adelaide,SA

Summary

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Overview

7
7
years of professional experience

Work History

Shift Manager

McDonald's
09.2021 - Current
  • Provide coaching/ training to new crew.
  • Making good connections with majority of the fellow crew and managers.
  • Leadership skills
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Netball Umpire

netball SA
01.2019 - 12.2024
  • Communicated with fans, coaches, players, and other umpires.
  • Explained and taught regulations and rules to players and coaches.
  • Communicated with officials, coaches, and players to provide information and discuss problems.
  • Used whistle and hand signals to signal start and stop of games and any infringements.
  • Maintained control of games, for safe, timely event running.
  • Improved player understanding of the game through clear communication and explanation of rule infractions.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Promoted good sportsmanship among players.

Education

High School Diploma -

Craigmore High School
Adelaide, SA
11.2023

Skills

  • Customer service
  • Communication skills
  • Restaurant experience
  • Time management
  • Food service
  • Leadership
  • Kitchen Experience
  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Baking
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Cooking
  • Team Sports

Timeline

Shift Manager

McDonald's
09.2021 - Current

Netball Umpire

netball SA
01.2019 - 12.2024

High School Diploma -

Craigmore High School

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Lauren Hortin