Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Hunt

Mundijong,WA

Summary

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Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

21
21
years of professional experience

Work History

Worksite Traffic Manager

Atlus
06.2022 - Current
  • Ensured high-quality outcomes through meticulous attention to detail and thorough quality control checks.

Resolved conflicts within the team, promoting a positive work environment and increased morale.

  • Spearheaded risk management efforts at the worksite, mitigating potential hazards through careful planning and diligent oversight of daily activities.
  • Adapted quickly to changing project requirements, demonstrating flexibility in planning and execution strategies as needed.
  • Worked on projects such as the Tonkin Gap, Alua,Midland Junction and IFA (Intelligent freeway Alliance)
  • Ensured compliance with local, state, and federal regulations regarding transportation and logistics.
  • Communicated with team members using hand signals and radios.
  • Routed traffic around construction sites for worker and driver safety.
  • Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.

Shift Manager

Catalano & Co
03.2020 - 10.2021
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings..
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Monitored employee food handling, safety and uniform requirements.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Excelled in every store position and regularly backed up front-line staff.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Duty Manager

The Grove Bar & Restaurant
07.2019 - 03.2020
  • Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
  • Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.

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  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
  • Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.

Waitress

Dome Cafe
01.2017 - 08.2017
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Telesales Representative

FMX Marketing
08.2013 - 04.2015
  • Strengthened brand reputation by delivering exceptional service during each interaction with clients.
  • Optimized productivity levels, setting personal goals for daily calls made and deals closed successfully.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

Assistant Store Manager

Chicken Treat
02.2011 - 10.2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Transport Administrator

Allplant Service/ McMahon Mining
01.2004 - 12.2008
  • Developed contingency plans in response to unexpected events disrupting normal transport operations such as road closures or vehicle breakdowns.
  • Reduced delivery times with optimized logistics management and coordinated vehicle maintenance schedules.
  • Established strong relationships with vendors and suppliers to secure competitive pricing on goods and services related to transportation needs.
  • Managed administrative tasks including invoicing, record keeping systems, and regulatory documentation necessary for maintaining a compliant transport operation.
  • Enhanced customer satisfaction by promptly addressing inquiries, concerns, and providing accurate delivery updates.

Education

Completed - Traffic Management

WTM (Worksite Traffic Management)
Perth, WA
02-2023

Completed - Traffic Management

BWTM (Basic Worksite Traffic Management
Perth, WA
02-2022

Completed - Hotel, Motel, And Restaurant Management

RSA ( Responsible Service of Alcohol
Perth, WA
01-2019

Completed - Management

Approved Manager's Certification
Perth, WA
01-2019

Completed - Construction Management

Construction White Card
Perth, WA
03-2008

High School Diploma -

Perth College
Perth, WA
12-2003

Skills

  • Data entry
  • Reliability
  • Multitasking Abilities
  • Deadline management
  • Project oversight
  • Teamwork and collaboration
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Adaptability and flexibility
  • Safety management
  • Mentoring and training
  • Transportation regulations
  • Workload management

Timeline

Worksite Traffic Manager

Atlus
06.2022 - Current

Shift Manager

Catalano & Co
03.2020 - 10.2021

Duty Manager

The Grove Bar & Restaurant
07.2019 - 03.2020

Waitress

Dome Cafe
01.2017 - 08.2017

Telesales Representative

FMX Marketing
08.2013 - 04.2015

Assistant Store Manager

Chicken Treat
02.2011 - 10.2012

Transport Administrator

Allplant Service/ McMahon Mining
01.2004 - 12.2008

Completed - Traffic Management

WTM (Worksite Traffic Management)

Completed - Traffic Management

BWTM (Basic Worksite Traffic Management

Completed - Hotel, Motel, And Restaurant Management

RSA ( Responsible Service of Alcohol

Completed - Management

Approved Manager's Certification

Completed - Construction Management

Construction White Card

High School Diploma -

Perth College
Lauren Hunt