Lauren Incoll

• Built positive and nurturing environments to support child social and emotional growth.
• Facilitated relationships with children and parents by developing caring and structured home environments.
• Worked flexible hours; night, weekend, and holiday shifts.
• Monitored children's play activities to verify safety.
• Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
• Maintained updated list of emergency contact information and child's health information in case of emergencies.

Greeted customers as they entered the cafe, and provided helpful service and recommendations to customers in choosing their food purchases.

• Use of POS system.
• Trained new cafe workers in sales, customer service and safety.
• Worked flexible hours; weekend, and holiday shifts.
• Wiped, sanitized and maintained floors, facilities and equipment to adhere to company standards and procedures.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Greeted customers, helped locate merchandise, and suggested suitable options. Guided customers in the virtual reality arcade and as the game master of the escape room.

• Game master role consisted of debriefing game players while also pointing out exits and safety rules.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained clean and presentable shop space.
• Use of computer program SPRINGBOARD & STEAM VR and POS system.
• Helped customers complete purchases, locate items and join reward programs.
• Assisted customers with prompt and polite support in-person and via telephone.

Delivered friendly and welcoming greeting's to customers as they entered the theatre, and provided excellent customer service behind the counter in providing food, drinks and tickets.

• Greeted customers and provided friendly, knowledgeable service.
• Overall cleaning and sanitation of theatre.
• Answering customer telephone enquiries.
• Worked flexible hours; night, weekend, and holiday shifts.
• Assisted patrons with seating by giving directions and lighting paths.
• Offered friendly and efficient service to customers and handled challenging situations with ease.
• Reviewed tickets for authenticity and applicability to a particular event.
• Use of POS system.

Demonstrated respect, friendliness and willingness to help wherever needed.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible hours; night, weekend, and holiday shifts.
• Helped customers complete purchases, locate items and join reward programs.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Year 10 school work experience for 1 work week.

• Archiving human resource records.
• Administrative duties supporting Human Resource function.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Fast-paced work atmosphere.
• Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.