Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Irving

Summary

To find full-time employment where I can combine my excellent skills and attributes. Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sephora
10.2022 - 01.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Sales Associate

JD Sports
11.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance and on-time record.
  • Tracked stock using company inventory management software.

Senior Cashier

Red Rooster
01.2016 - 01.2020
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Sales Assistant

Target
01.2017 - 04.2018
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with locating and choosing merchandise in store departments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Education

High School Graduate -

Girrawheen Senior High School
Girrawheen, WA
09.2019

Certificate III in Make-Up - undefined

Diploma of Beauty Therapy -

Western Australia Certificate of Education
Northbridge, WA
07.2022

Skills

  • PERSONAL EXPERIENCE
  • Communication Skills
  • Interpersonal Skills
  • Technical Skills
  • Makeup Application
  • Loyalty Programs
  • Selling Skills
  • Time Management
  • Skin Analysis
  • Till Counting
  • Skin Types
  • Customer Consultations
  • Team Collaboration
  • Beauty Trends
  • Operate Cash Register
  • Theft Prevention
  • Merchandise Restocking
  • Salon Policies and Procedures
  • Manicures and Pedicures
  • Returns and Exchanges

Timeline

Beauty Advisor

Sephora
10.2022 - 01.2023

Sales Associate

JD Sports
11.2020 - 01.2021

Sales Assistant

Target
01.2017 - 04.2018

Senior Cashier

Red Rooster
01.2016 - 01.2020

High School Graduate -

Girrawheen Senior High School

Certificate III in Make-Up - undefined

Diploma of Beauty Therapy -

Western Australia Certificate of Education

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Lauren Irving