Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lauren Jeffreys

Narrabri,New South Wales

Summary

Dynamic professional with extensive experience in customer service and office management. Proven ability to enhance client relations and streamline operations through effective communication and meticulous record-keeping. Skilled in cash handling and medication dispensing, consistently ensuring accuracy and compliance in fast-paced environments.

Im currently not working as i have two little girls without care, im wanting to get back into work even for a couple of hours

Overview

9
9
years of professional experience

Work History

Receptionist

Faber Powdercoating
Narrabri, New South Wales
01.2022 - 09.2022
  • Greeted visitors and clients with professionalism and courtesy at Faber Powdercoating.
  • Managed incoming calls and directed inquiries to appropriate staff members efficiently.
  • Maintained organized filing system for client records and company documentation.
  • Assisted in inventory management of office supplies and ordered replacements promptly.
  • Ensured cleanliness and organization of the reception area to enhance first impressions.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Monitored office supplies inventory and placed orders when necessary.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Developed and maintained a filing system for essential documents, improving office organization.

Pharmacy Technician

Wee Waa Pharmacy
Wee Waa
03.2017 - 12.2021
  • regularly unpacking orders
  • ordering medications for prescriptions
  • entering of controlled drugs into electronic systems
  • stock control and maintaining out of dates and out of stock items
  • developing positive relationships with customers
  • helping customers with all their everyday needs
  • providing staged supplies and records customers relevant information of certain medications
  • dispensing medication for all customers (including webster pack patients)
  • maintaining and cleaning dispensary areas

Pharmacy Assistant

Tamworth Discount Drug Store
Tamworth, 2340
11.2013 - 03.2017
  • Correctly completed pharmacy paperwork - invoices
  • regularly unpacking orders
  • Efficiently operated cash register and handled cash, cheques and customer accounts
  • Receptively answered customers questions and helped located desired items in the pharmacy
  • regularly stocked shelves, rotated stock and checked expired stock
  • developed positive customer relationships
  • counted cash drawers
  • recommended products to customers based on their needs and preferences
  • can handle customer outbursts and help with existing issues

Education

Certificate - Community Pharmacy

Pharmacy Guild of Australia
Sydney, NSW
07-2015

High School Diploma -

Quirindi High School
Quirindi, NSW
09-2013

Certificate - Hospitality

Quirindi High School
Quirindi, NSW
09-2013

Skills

  • Customer service
  • Office management
  • Cash handling
  • Filing systems
  • Phone etiquette
  • Medication dispensing
  • Controlled drug entry
  • Prescription processing
  • Record keeping
  • Communication skills
  • Attention to detail
  • Time management
  • Drug storage procedures
  • Proper labeling
  • Verifying orders
  • Secure storage of medications
  • Medication storage procedures
  • Updating medication histories
  • Answering customer questions

References

Lia Mahoney 

67655051

Zubair Khan

0447078265

Loren Swan

0412365388

Gez Faber

0267927222

Timeline

Receptionist

Faber Powdercoating
01.2022 - 09.2022

Pharmacy Technician

Wee Waa Pharmacy
03.2017 - 12.2021

Pharmacy Assistant

Tamworth Discount Drug Store
11.2013 - 03.2017

Certificate - Community Pharmacy

Pharmacy Guild of Australia

High School Diploma -

Quirindi High School

Certificate - Hospitality

Quirindi High School

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Lauren Jeffreys