Lauren Johnson
Endeavour Hills,VIC
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Volunteer
Diamond Valley Special Development School
01.2009
- Supported children with disabilities, provided direct care in recreational activities and outings, worked as part of a team, followed OH&S standards
PCW (Primarily in Dementia)
TLC Sunlight
03.2020 - 12.2020
- Attended personal care, observed and documented change in residents, partook in lifestyle activities, followed policy and procedures, met OH&S standards, established rapports with residents, communicated with family where appropriate, respected and advocated for residents' rights, completed documentation, worked night/afternoon shifts
Carer
Senior Community Care
10.2019 - 02.2019
- In-home duties including cleaning, shopping, respite, and personal care
Carer
Just for You
09.2019 - 02.2019
- In-home duties including cleaning, shopping, respite, and appointments
House Leader
Accommodation Cares and Solutions
06.2017 - 11.2018
- Managed a team of employees to run an efficient and compassionate home for residents, coordinated carers shifts and rosters, motivated staff to engage with residents, built strong rapports with staff, residents, and families, maintained strong communication, organized and followed up on relevant appointments for residents, monitored and documented clients' health and behaviors, liaised with therapists, kept clients' care plans relevant and up to date, held monthly resident and staff meetings, ensured the residents and house had all necessities, assisted with ADLs, complied with OH&S regulations
PCW
TLC Aged Care
03.2018 - 09.2018
- Attended personal care needs, observed and documented change, partook in lifestyle activities, followed policy and procedures, met OH&S standards, established rapports with residents, communicated with family, respected and advocated for residents' rights, completed documentation
Lifestyle Officer
ACSAG Garden Views
06.2016 - 11.2016
- Held daily activities including arts and craft, yoga, active games, word games, coffee club, bingo, hand massages, offered emotional and mental support, organized special events and decorations, complied with rules and regulations, followed OH&S standards, completed resident of the day documentation
PCW
ACSAG Garden Views
02.2016 - 11.2016
- Attended personal care needs, observed and documented change, partook in lifestyle activities, followed policy and procedures, met OH&S standards, established rapports with residents, communicated with family where appropriate, respected and advocated for residents' rights, completed documentation, attended/completed training
Presentation & Packaging Printer Manager
IMAJPAK
01.2010 - 01.2015
- Designed pamphlets and catalogues, attended Jewellers Trade Fare to market and sell products, used pad printing and screen printing machinery, worked as part of a team to ensure orders and dispatch were completed by deadlines, assisted with developing clients' artwork, followed OH&S standards
Hospitality Industry
Various Bakeries and Cafes
09.2007 - 03.2009
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Certificate IV - Leisure And Health
InterCare Training
Melbourne, VICCertificate III - Home And Community Care
InterCare Training
Melbourne, VIC09.2015
Certificate III - Aged Care
InterCare Training
Melbourne, VIC09.2015
Skills
- Program Planning
- Organization
- Active Listening
- Self-Directed
- Customer Relations
- Written Communication
- Conflict Resolution
- Customer Service
- Relationship Building
- Supervision and leadership
- Calm Under Pressure
- Problem-Solving
- Housekeeping
- Personal Care Worker
- Progress Tracking
- Medication Administration
- Time Management
- Daily living assistance
- Client Records Management
- Clear Communication
- Special Needs Care
- Supportive Companionship
- Respectful and Compassionate
Certification
- First Aid & CPR
- Police check
- WWC
Personal Information
Date of Birth: 08/09/92
References
- TLC Sunlight, 87751100
- Accommodation Cares and Solutions, 95984360
- ACSAG - Lower Plenty Garden Views, 87751100
- Chloe Paxinos Manager, IMAJPAK ( written )
- Ms Debra Rolfe Special Development Teacher, Diamond Valley Special Development School ( written )
Timeline
PCW (Primarily in Dementia)
TLC Sunlight
03.2020 - 12.2020
Carer
Senior Community Care
10.2019 - 02.2019
Carer
Just for You
09.2019 - 02.2019
PCW
TLC Aged Care
03.2018 - 09.2018
House Leader
Accommodation Cares and Solutions
06.2017 - 11.2018
Lifestyle Officer
ACSAG Garden Views
06.2016 - 11.2016
PCW
ACSAG Garden Views
02.2016 - 11.2016
Presentation & Packaging Printer Manager
IMAJPAK
01.2010 - 01.2015
Volunteer
Diamond Valley Special Development School
01.2009
Hospitality Industry
Various Bakeries and Cafes
09.2007 - 03.2009
Certificate IV - Leisure And Health
InterCare Training
Certificate III - Home And Community Care
InterCare Training
Certificate III - Aged Care
InterCare Training
- First Aid & CPR
- Police check
- WWC
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