Pilates
Lauren Joshi
Quality Systems Leader
Grovedale
Summary
Results-driven professional with experience in project management, leading external quality management audits and providing advice to senior management on interpretation and application of standards (such as ISO 9001 and ISO 17025). Adept at analysing data to identify trends and developing strategies to improve efficiency and business objectives.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Quality Systems Leader
Qenos
4 2020 - Current
- Coordination and leadership for the maintenance and development of Qenos’ quality management systems, in compliance with ISO 9001
- Administer and develop the customer complaint, Raw Material & Quality Non-Conformance Incident systems
- Coordination and support for the maintenance & development of Qenos’ Technical Centre compliance with ISO 17025 (NATA accreditation)
- Support leadership to critically evaluate product quality and implement strategies to continuously improve product quality
- Conduct internal and third party audits in support of NATA, ISO 17025 and ISO 9001 quality management system requirements
- Provide technical input and administration of systems pertaining to regulatory management of Qenos manufactured products (e.g Food contact)
Senior Chemist
Qenos
01.2019 - 03.2020
- Conduct physical and chemical testing and provide specific technical expertise
- Provide expertise in laboratory management and support the Product Integrity Manager in maintaining and improving the laboratory quality system to maintain conformance to ISO 17025, ISO 9001 & other required standards
- Provide technical expertise to new problems while developing knowledge of plant & customer processes and product quality requirements.
Product Development Technologist
Qenos
01.2016 - 01.2018
- Manage longer-term strategic Product Development projects from conception through to commercialisation
- Provide advice and technical support on complex product performance issues
- Technology specialist in product regulatory compliance.
Technical Service Specialist
Qenos
01.2011 - 12.2015
- Support customer enquiries and resolution of customer complaints
- Keep abreast of technology and market developments
- Understand regulatory compliance issues (e.g., Food Contact)
- Undertake customer trials of new and improved products.
Graduate Technologist - Product Development
Qenos
05.2010 - 12.2010
- Product development of new grades and assessing new technology platforms
- Project management
- Co-ordination of plant and customer trials
- Problem solving and troubleshooting
- Cross functional engagement within the organisation, with external suppliers and customers.
Graduate Chemist - Technical Centre
Qenos
05.2009 - 04.2010
- Project work including installation of new laboratory equipment
- Equipment validation and calibration
- Quality Assurance and Quality Control testing.
Graduate Technologist - Product Development
Qenos
11.2007 - 05.2009
- Product development of new grades and improving products
- Project management
- Co-ordination of plant and customer trials
- Problem solving and troubleshooting
- Cross functional engagement within the organisation, with external suppliers and customers.
Education
Bachelor of Forensic Science (Hons) - First class
Deakin University
Waurn Ponds, VIC 02.2004 - 11.2007
Skills
Excellent Communication
Time management abilities
Continuous Improvement
Teamwork and Collaboration
Problem-solving abilities
Analytical Thinking
Project Management
Influencing Others
Attention to Detail
Adaptability and Flexibility
Referees
- Brian Egan, Product Technology Manager, Qenos Pty.Ltd.
P: (03) 9931 3853
M: 0438 598 594
E: brian.egan@qenos.com
- Kim Fairhall, Product Integrity Manager, Qenos Pty. Ltd.
P: (03) 9931 3811
M: 0407 537 821
E: kim.fairhall@qenos.com
- Gavin Down, Senior Chemist, Qenos Pty. Ltd.
P: (03) 9931 3852
M: 0414 645 762
E: gavin.down@qenos.com
Accomplishments
- Co-author, “Chemiluminescence Detector With a Serpentine Flow Cell”, Analytical Chemistry, vol. 80, no. 24, pp. 9817-9821, 2008
- Co-author, “A Screening Test for Heroin Based On Sequential Injection Analysis With Dual-Reagent Chemiluminescence Detection”, Talanta, vol. 76, no. 3, pp. 674-679, 2008
- Qenos Recognition Award – 2015, 2014, 2013, 2012, 2011 and 2009
- ITransform winner (Installation of Rocheleau blow moulder at Qenos Technical Centre) – March 2018
Training
- Microsoft Power BI Introduction, 03/2024
- Good Documentation Practice, 09/2023
- Presentation Skills, 05/2021
- Auditing a Quality Management System - ISO 9001:2015, 06/2020
- Kepner-Tregoe, 2015
- Qenos Shaping Our Leaders Program, 2014
- Influencing Skills, 2013
- Thinking on Your Feet, 2011
- Assertiveness Techniques, 2010
- Personal & Business Development workshop (Rotary Club of Doncaster), 2009
- Project Management Fundamentals, 2008
Interests
Traveling
Family
Timeline
Senior Chemist
Qenos
01.2019 - 03.2020
Product Development Technologist
Qenos
01.2016 - 01.2018
Technical Service Specialist
Qenos
01.2011 - 12.2015
Graduate Technologist - Product Development
Qenos
05.2010 - 12.2010
Graduate Chemist - Technical Centre
Qenos
05.2009 - 04.2010
Graduate Technologist - Product Development
Qenos
11.2007 - 05.2009
Bachelor of Forensic Science (Hons) - First class
Deakin University
02.2004 - 11.2007
Quality Systems Leader
Qenos
4 2020 - Current
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