Summary
Overview
Work History
Education
Skills
Referees
Accomplishments
Training
Interests
Timeline
Generic

Lauren Joshi

Quality Systems Leader
Grovedale

Summary

Results-driven professional with experience in project management, leading external quality management audits and providing advice to senior management on interpretation and application of standards (such as ISO 9001 and ISO 17025). Adept at analysing data to identify trends and developing strategies to improve efficiency and business objectives.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Quality Systems Leader

Qenos
4 2020 - Current
  • Coordination and leadership for the maintenance and development of Qenos’ quality management systems, in compliance with ISO 9001
  • Administer and develop the customer complaint, Raw Material & Quality Non-Conformance Incident systems
  • Coordination and support for the maintenance & development of Qenos’ Technical Centre compliance with ISO 17025 (NATA accreditation)
  • Support leadership to critically evaluate product quality and implement strategies to continuously improve product quality
  • Conduct internal and third party audits in support of NATA, ISO 17025 and ISO 9001 quality management system requirements
  • Provide technical input and administration of systems pertaining to regulatory management of Qenos manufactured products (e.g Food contact)

Senior Chemist

Qenos
2019.01 - 2020.03
  • Conduct physical and chemical testing and provide specific technical expertise
  • Provide expertise in laboratory management and support the Product Integrity Manager in maintaining and improving the laboratory quality system to maintain conformance to ISO 17025, ISO 9001 & other required standards
  • Provide technical expertise to new problems while developing knowledge of plant & customer processes and product quality requirements.

Product Development Technologist

Qenos
2016.01 - 2018.01
  • Manage longer-term strategic Product Development projects from conception through to commercialisation
  • Provide advice and technical support on complex product performance issues
  • Technology specialist in product regulatory compliance.

Technical Service Specialist

Qenos
2011.01 - 2015.12
  • Support customer enquiries and resolution of customer complaints
  • Keep abreast of technology and market developments
  • Understand regulatory compliance issues (e.g., Food Contact)
  • Undertake customer trials of new and improved products.

Graduate Technologist - Product Development

Qenos
2010.05 - 2010.12
  • Product development of new grades and assessing new technology platforms
  • Project management
  • Co-ordination of plant and customer trials
  • Problem solving and troubleshooting
  • Cross functional engagement within the organisation, with external suppliers and customers.

Graduate Chemist - Technical Centre

Qenos
2009.05 - 2010.04
  • Project work including installation of new laboratory equipment
  • Equipment validation and calibration
  • Quality Assurance and Quality Control testing.

Graduate Technologist - Product Development

Qenos
2007.11 - 2009.05
  • Product development of new grades and improving products
  • Project management
  • Co-ordination of plant and customer trials
  • Problem solving and troubleshooting
  • Cross functional engagement within the organisation, with external suppliers and customers.

Education

Bachelor of Forensic Science (Hons) - First class

Deakin University
Waurn Ponds, VIC
2004.02 - 2007.11

Skills

  • Excellent Communication

  • Time management abilities

  • Continuous Improvement

  • Teamwork and Collaboration

  • Problem-solving abilities

  • Analytical Thinking

  • Project Management

  • Influencing Others

  • Attention to Detail

  • Adaptability and Flexibility

Referees

  • Brian Egan, Product Technology Manager, Qenos Pty.Ltd.

      P: (03) 9931 3853

      M: 0438 598 594

      E: brian.egan@qenos.com

  • Kim Fairhall, Product Integrity Manager, Qenos Pty. Ltd.

      P: (03) 9931 3811

      M: 0407 537 821

      E: kim.fairhall@qenos.com

  • Gavin Down, Senior Chemist, Qenos Pty. Ltd.

      P: (03) 9931 3852

      M: 0414 645 762 

      E: gavin.down@qenos.com

   

 

 

Accomplishments

  • Co-author, “Chemiluminescence Detector With a Serpentine Flow Cell”, Analytical Chemistry, vol. 80, no. 24, pp. 9817-9821, 2008
  • Co-author, “A Screening Test for Heroin Based On Sequential Injection Analysis With Dual-Reagent Chemiluminescence Detection”, Talanta, vol. 76, no. 3, pp. 674-679, 2008
  • Qenos Recognition Award – 2015, 2014, 2013, 2012, 2011 and 2009
  • ITransform winner (Installation of Rocheleau blow moulder at Qenos Technical Centre) – March 2018

Training

  • Microsoft Power BI Introduction, 03/2024
  • Good Documentation Practice, 09/2023
  • Presentation Skills, 05/2021
  • Auditing a Quality Management System - ISO 9001:2015, 06/2020
  • Kepner-Tregoe, 2015
  • Qenos Shaping Our Leaders Program, 2014
  • Influencing Skills, 2013
  • Thinking on Your Feet, 2011
  • Assertiveness Techniques, 2010
  • Personal & Business Development workshop (Rotary Club of Doncaster), 2009
  • Project Management Fundamentals, 2008

Interests

Pilates

Traveling

Family

Timeline

Senior Chemist

Qenos
2019.01 - 2020.03

Product Development Technologist

Qenos
2016.01 - 2018.01

Technical Service Specialist

Qenos
2011.01 - 2015.12

Graduate Technologist - Product Development

Qenos
2010.05 - 2010.12

Graduate Chemist - Technical Centre

Qenos
2009.05 - 2010.04

Graduate Technologist - Product Development

Qenos
2007.11 - 2009.05

Bachelor of Forensic Science (Hons) - First class

Deakin University
2004.02 - 2007.11

Quality Systems Leader

Qenos
4 2020 - Current
Lauren JoshiQuality Systems Leader