Lauren Kairns
Lara
Summary
A responsible, intelligent and experienced retail professional with an extensive background in customer service and beauty therapy.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Focus On Furniture
Geelong
03.2022 - 10.2024
- Demonstrated strong sales skills by actively engaging with customers.
- Meeting Sales Targets
- Assisted customers in selecting furniture that fits their style and needs.
- Conducted follow-up calls to maintain relationships with potential clients.
- Trained new sales staff on product knowledge and sales techniques effectively.
- Providing exceptional customer service
- Efficiently and effectively handle customer service inquiries
- Good computer literacy
- Performed cleaning and maintenance tasks to ensure a tidy environment.
Retail Sales Assistant
Autograph
12.2021 - 03.2022
- Providing a high level of face to face customer service, opening and closing, understanding the POS system, problem solving
Entertainment Service Provider
Village Cinemas
Geelong
09.2019 - 12.2021
- Providing a high level of customer service.
- Food and Beverage preparation and service.
- Diffusing guest complaints.
- Cash handling.
- Attention to detail with cleaning.
- Training of new Team Members.
Retail Sales Assistant
Harvey Norman
Geelong
01.2020 - 11.2020
- Photo Lab Assistant.
- Cashier.
- Sales Assistant.
- Customer service.
- Restocking inventory.
- Running photo lab.
- Sales and Refunds.
- Problem solving.
- Selling computer and electrical products.
Traineeship / Certificate III in Beauty Services
The Centre of Excellence in Melbourne & Geelong
Geelong
01.2017 - 12.2017
- Delivered beauty services including make-up, waxing, nail technology, and lash and brow treatments, enhancing client satisfaction and appearance.
Education
Victorian Certificate of Applied Learning -
Diversitat Training
GeelongCertificate III - Beauty Services
The Centre of Excellence in Melbourne & Geelong
GeelongSkills
- Sales Analytics
- Customer Service
- Decision Making
- Effective Time Management
- Computer Skills
- Team collaboration
- Works under pressure
- Verbal communication
- Conflict Resolution
- Adaptability skills
- Leadership skills
- Self-motivation
- Communication
Personal Information
Date of Birth: 04/26/99
Timeline
Sales Consultant
Focus On Furniture
03.2022 - 10.2024
Retail Sales Assistant
Autograph
12.2021 - 03.2022
Retail Sales Assistant
Harvey Norman
01.2020 - 11.2020
Entertainment Service Provider
Village Cinemas
09.2019 - 12.2021
Traineeship / Certificate III in Beauty Services
The Centre of Excellence in Melbourne & Geelong
01.2017 - 12.2017
Victorian Certificate of Applied Learning -
Diversitat Training
Certificate III - Beauty Services
The Centre of Excellence in Melbourne & Geelong