Lauren Miller

Efficiently managed vendor relationships by addressing inquiries and resolving issues promptly.

• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from vendors.
• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Used accounting software to prepare weekly and monthly financial reports.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Organized and detail-oriented with a strong work ethic.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Delivered prompt service to prioritize customer needs.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Solved problems with products and services by providing customers with technical support.
• Maintained a high level of product knowledge, providing accurate information to customers.

• Consulted with leadership to identify processes requiring improvement to support growth and success.
• Managed filing system, entered data and completed other clerical tasks.
• Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
• Recorded expenses and maintained accounting records.
• Executed record filing system to improve document organization and management.
• Managed travel arrangements for senior executives, including flight bookings, hotel reservations, and transportation services as needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.