Lauren Miller
South Tamworth
Overview
22
22
years of professional experience
Work History
Disability Support Worker
Brighter Access
10.2022 - Current
Disability Support Worker
Challenge
01.2020 - 10.2022
Co-Owner
Bella Pashions CAFÉ
Manilla
01.2016 - 12.2016
Dental Assistant
Happy Smiles
Gunnedah
12.2015 - 12.2016
Homes Duties and Helping out the Family Business
01.2016 - 12.2020
Customer Service Assistant
Sterns Leading Jewellers
10.2012 - 12.2012
- Responsible for taking client orders
- Assisting with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
- Able to work well without supervision
- Responsible for balancing of cash registers
Bar Assistant
Honey Pot Club
09.2012 - 09.2012
- Responsible for taking client orders
- Assisting with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Preparation of Food
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
- Able to work well without supervision
- Responsible for balancing of cash registers
- Training of new staff members
- Continuous training of existing staff members
Bar Assistant/Waitress
Parap Village Taver Raging Bull Steak house
04.2012 - 09.2012
- Responsible for taking client orders
- Assisting with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Preparation of Food
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
- Able to work well without supervision
- Responsible for balancing of cash registers
- Training of new staff members
- Continuous training of existing staff members
- Delegation of staff duties including store cleaning, store maintenance, operational & service duties
- General bookkeeping and accounting duties
- Completion of weekly stock take
Bar Assistant / Waitress
Coolah Valley Hotel
01.2010 - 01.2011
- Responsible for taking client orders
- Assisting with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Preparation of Food
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
- Able to work well without supervision
- Responsible for balancing of cash registers
- Training of new staff members
Child mind / Private Childcare
01.2010 - 01.2011
- Private childcare for several families
- Au Pair for Employer's (Bar Owner) children including an autistic child
- Daily care for range of children between the ages of 18 months to 8 years
- Assistance in education and development for children
- Coaching and development of an autistic child
- Dealing and assisting parents with behaviour issues with children
Driver / Team Member / Manager in Training
Domino's Pizza
05.2009 - 01.2010
- Responsible for taking client orders
- Assisting with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Dealing with and Processing Over-the-Phone orders
- Preparation of Food
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
- Able to work well without supervision
- Responsible for Customer deliveries
- Responsible for balancing of cash registers
- Training of new staff members
- Continuous training of existing staff members
- Delegation of staff duties including store cleaning, store maintenance, operational & service duties
- Completion of internal management training both theory and practical
Reception/ Administration
Achieve Driving School
12.2007 - 05.2009
- Responsible for Loading New Client details
- Responsible for Updating Client details
- Responsible for booking appointments
- Responsible for care and maintenance for vehicles
- Assisting Managers/Directors with duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Dealing with and Processing Over-the-Phone credit card payments
- Responsible for Processing and distributing inward and outward mail
- Customer Service Skills
- Phone Service Skills
- Data Entry Skills
- Working efficiently as part of a team
- Able to work well without supervision
Reception/ Administration
Pack-it-Right Logistics
03.2005 - 02.2007
- Responsible for Loading New Client details
- Responsible for Updating Client details
- Assisting Managers/Directors with duties
- Responsible for Negotiating and re-signing Clients
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Dealing with and Processing Over-the-Phone credit card payments
- Responsible for Processing and distributing inward and outward mail
- Generation, Management and Distribution of Client Invoices
- Debt Collection for outstanding Client Invoices
- Customer Service Skills
- Phone Service Skills
- Data Entry Skills
- Working efficiently as part of a team
- Able to work well without supervision
Team Member
Domino's Pizza
12.2002 - 03.2005
- Responsible for taking client orders
- Assisting Managers with administration duties
- Dealing with and Resolving Customer Queries and Complaints
- Dealing with and processing cash payments
- Dealing with and Processing Over-the-Phone orders
- Preparation of Food
- Customer Service Skills
- Phone Service Skills
- Working efficiently as part of a team
Timeline
Disability Support Worker
Brighter Access
10.2022 - Current
Disability Support Worker
Challenge
01.2020 - 10.2022
Co-Owner
Bella Pashions CAFÉ
01.2016 - 12.2016
Homes Duties and Helping out the Family Business
01.2016 - 12.2020
Dental Assistant
Happy Smiles
12.2015 - 12.2016
Customer Service Assistant
Sterns Leading Jewellers
10.2012 - 12.2012
Bar Assistant
Honey Pot Club
09.2012 - 09.2012
Bar Assistant/Waitress
Parap Village Taver Raging Bull Steak house
04.2012 - 09.2012
Bar Assistant / Waitress
Coolah Valley Hotel
01.2010 - 01.2011
Child mind / Private Childcare
01.2010 - 01.2011
Driver / Team Member / Manager in Training
Domino's Pizza
05.2009 - 01.2010
Reception/ Administration
Achieve Driving School
12.2007 - 05.2009
Reception/ Administration
Pack-it-Right Logistics
03.2005 - 02.2007
Team Member
Domino's Pizza
12.2002 - 03.2005
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