Lauren Nichol
Perth,WA
Summary
I am a reliable and hard working person. I am good at working in a team and on my own also I really enjoy a challenge and learn new things. I get on with new people very easily, I have good skills when working in a team and multi-tasking, communicating and teamwork and I am very trustworthy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Assistant
Home Bargains
02.2021 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Part time warehouse worker/ admin work
Fenwick warehouse
09.2020 - 01.2021
- During my time at Fenwicks i gained a lot of new skills/ experience i learned a lot about working in a warehouse
- The jobs i did during my time there was processing orders that where coming in to the ware house and processing the orders on the the company data base and when a job was complete and ready to be priced id take the items out into the wearhouse and the pricing staff would collect the items place the pricing labels on the items mark off that the item is priced then the mark off sheet would be brought back to me, then i would make corrections if they were needed then i would post the item then it would be ready to go the the store it was needed for
- Another section i was placed was putting away and picking items
- Putting away job was collecting pallet that had items on that needed to be stored in the wear house till the stores wanted them, on the items would be a put away sheet that you would write the area code you place the items in so the people that has to collect the items would know where that item is
Work experience keeper
Kirkley Hall zoological gardens
09.2013 - 06.2017
- At my work experience placement I had to feed and water the animals on the section i was working on every Tuesday, also cleaning out the animals enclosures which could be full clean or part cleans, at the end of all the job you have to clean equipment that you have used, sometimes had to build enclosure and rebuild, prepare feed for next day
Work experience at a hairdressers
headlines Blyth
05.2012 - 05.2012
- For this work experience placement the jobs I had to do was clean all surfaces and floors and also the equipment, then washed customers hairs ready for the hairstyles
- Also I made cups of tea and coffee for the customers
Education
Level 1 aviation -
The Launch Group
Science level 2 diploma -
Level 3 animal care -
Northumberland college
07.2017
Level 2 animal care -
Northumberland college
07.2016
Level 2 occupational studies -
Northumberland college
03.2016
Level 1 occupational studies -
Northumberland college
10.2015
Level 1 English and math’s functional skills -
Northumberland college
01.2015
Level 1 animal care -
Northumberland college
09.2014
Entry level 3 english and maths functional skills -
Northumberland college
04.2014
English -
Bedlingtonshire community high school
06.2013
Math’s -
Bedlingtonshire community high school
06.2013
Skills
- Teamwork
- Independence
- Calmness
- Patience
- Trustworthiness
- Time Management
- Confidence
- Product merchandising
Certification
UK Driver's License, Full
Timeline
Sales Assistant
Home Bargains
02.2021 - 02.2025
Part time warehouse worker/ admin work
Fenwick warehouse
09.2020 - 01.2021
Work experience keeper
Kirkley Hall zoological gardens
09.2013 - 06.2017
Work experience at a hairdressers
headlines Blyth
05.2012 - 05.2012
Science level 2 diploma -
Level 3 animal care -
Northumberland college
Level 2 animal care -
Northumberland college
Level 2 occupational studies -
Northumberland college
Level 1 occupational studies -
Northumberland college
Level 1 English and math’s functional skills -
Northumberland college
Level 1 animal care -
Northumberland college
Entry level 3 english and maths functional skills -
Northumberland college
English -
Bedlingtonshire community high school
Math’s -
Bedlingtonshire community high school
Level 1 aviation -
The Launch Group