Lauren O'Farrell
Busselton,WA
Summary
Proven leader with extensive experience in fast-paced hospitality environments, i have worked from sliver service to cafes
Im an extremely hard work very reliable
with a strive for perfection
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dome
03.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cafe Worker
Shelter Brewery
09.2022 - 03.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bartender
Mojos
02.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cafe Worker
Dolphan Discovery Center
01.2021 - 02.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Barista trained
- Function and sliver service
Timeline
Assistant Manager
Dome
03.2024 - 06.2024
Cafe Worker
Shelter Brewery
09.2022 - 03.2024
Bartender
Mojos
02.2022 - 09.2022
Cafe Worker
Dolphan Discovery Center
01.2021 - 02.2022