LAUREN PEARCE

• Planning: Develop, lead delivery, and review progress against plans to ensure they are on schedule, meet franchise requirements and take effective remedial action as required.

• Stakeholder management: Engage key stakeholders across the team, division and broader organisation ensuring that beneficial relationships are developed and maintained. Including organising and running meetings to ensure all stakeholders are informed, able to plan and prepare for Occupations.

• Forecast and maximise through effective planning the optimum utilization of all depot facilities, recognising operational constraints.

• Ensure that Rolling stock can meet the TMP and other maintenance requirements (fall overs etc) and deliver sufficient availability to run the timetable during occupations and to recover maintenance tolerances in the period after major occupations

• Select and advise operations units to be locked in/out of occupations

• Co-ordinate with maintenance staff for units parked during occupations to be taken under maintenance control and the hand back at the end of the occupation

• Advise management of opportunities during occupations including potential movement of resources during major occupations

• Forecast and work with stakeholders to achieve optimum financial budgets and plans to support annual budget development.

• Compile KPI reports on a daily, monthly, and annual basis, to support Rolling Stock delivery of internal and Franchise KPIs.

• Continuous improvement; drive the development of business and maintenance management systems, processes, and procedures; highlight and report on areas where improvements to maintenance practices, policies and Quality Assurance can be achieved.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Ensure that maintenance compliance of Technical Maintenance Plan and measured against KPIs that are reported back to relevant Senior Leadership Team
• Translating technical maintenance plans and requirements into an optimal maintenance regime
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Used coordination and planning skills to achieve results according to schedule.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Attending integrated planning meetings with Network Maintenance and Major Works to improve planning synergies through managing the T Minus calendar
• Contribute to the preparation of business planning, budgets and quarterly forecasts, through attendance at weekly ‘Plan Do Review’ meetings and implementing strategies and plans.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Maintain the Network Closure Access Plan (NCAP) to ensure up to date information on occupations is delivered to key internal and external stakeholders.
• Updating and maintaining the Notice of Intent (NOI) system to ensure that all relevant information is captured for upcoming occupations.
• Preparation and coordination of meeting agendas, minutes and occupational reports for key internal stakeholders.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Created job files for each project and maintained current data in each file.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• End to End Coordination of project implementation for all delegated projects.
• Successfully built a new reporting tool for the project delivery and implementation, that reduced the need for multiple platforms of reports.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Built and implemented an end of life (EOL) and preventative maintenance plan for the assets
• Managed assets through from procurement, delivery, install, maintenance and end of life programs
• Managed financial budgets related to the asset life cycle process
• Developed business cases with finance teams for procurement and maintenance of new and existing assets
• Developed and built standards for new and existing assets and programs

• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Delivered and implemented accreditation requirements in line with hospital accreditation standards
• Coordination and organisation of critical documentation for booking requirements
• Creation of orientation packs for new staff and volunteers
• Planning and scheduling of all routine and emergency maintenance for facility.
• Development of meeting agendas, minutes and reporting for the Clinical Risk and Governance Board.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Event management and coordination for new product launch, chanel events and business partner initiatives.
• Financial budgets developed and maintained for new and existing clients to ensure KPIs were met.
• Supporting senior leadership teams with account management and business development plans
• End to end development and implementation of Project management of new asset roll out and upgrades.
• Development of key reporting for all internal stakeholders.