Lauren Saliba
Narre Warren,VIC
Summary
A highly experienced individual with 15 years experience in administration, sales and stock control. Outstanding customer service skills, a strong communicator and relationship builder who works very effectively in a team environment.
Overview
16
16
years of professional experience
Work History
Maternity Leave
Brighton Volkswagon
07.2023 - Current
- Welcomed My Second Child Jude
Stock Controller
Brighton Volkswagon
03.2022 - 07.2023
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
Maternity Leave
ULR Jaguar & Landrover
12.2020 - 03.2022
- Welcomed my first child Harper
Stock Controller
ULR Land Rover & Jaguar
09.2018 - 12.2020
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
Stock Control / Administration
Penfold Motors
03.2017 - 08.2018
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
Assistant to Sales Manager and State Manager
ARB Head Office Kilsyth
11.2016 - 03.2017
- Daily Monitoring of stock levels, Report writing, Fleet orders and coordination, Quoting and order taking, Running online website – order taking and goods dispatch, Show Preparation, Monitoring of Vic and Tas store stock and promise dates, Receipting goods and allocating to jobs, Scheduling in jobs to the workshop both internally and externally
Stock Control
Jefferson Hyundai
07.2016 - 11.2016
- Ensuring manufacture targets and KPI programs are achieved each month, Assisting sales manager, ERA and Era Net CRM System, Stock Control/ Inventory Management including forward ordering of vehicles exchanging vehicles between dealers, liaising with accounts to ensure floor plan limits are kept within dealer agreements, used car bailments, Processing of sales contracts, EOM reporting, RDA new vehicle sales and ensuing all applicable claims are claimed and paid, Vic Roads – New/Used Registrations, Vehicle transfers, General Administration, Swap/Transfer of vehicle between dealerships of from Hyundai Motor Company, Keeping up to date with all sales bulletins
- Conducted regular audits of inventory accuracy, addressing discrepancies promptly for optimal stock control.
- Proactively identified and reported inventory discrepancies, leading to improved stock control and fewer out-of-stock situations.
Sales Consultant
Penfold Motors
01.2016 - 07.2016
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Provided sales and customer service assistance to walk-in traffic
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Increased dealership revenue through effective negotiation and closing techniques.
PA to Dealer Principal/Stock Control
Bairnsdale Mazda and Hyundai
01.2013 - 01.2016
- Ensuring manufacture targets and KPI programs are achieved each month, Assisting sales manager, Vehicle sales; Mazda, Hyundai and Used vehicles, Auto IT/ Units DMS System – Updating and maintaining data and price files, report writing, assisting staff with program issues, Stock Control/ Inventory Management including forward ordering of vehicles exchanging vehicles between dealers, liaising with accounts to ensure floor plan limits are kept within dealer agreements, used car bailments, Processing of sales contracts, EOM reporting, RDA new vehicle sales and ensuing all applicable claims are correctly claimed and paid, Advertising and marketing – assessing budget and market trends, Vic Roads – New/Used Registrations, Vehicle transfers, After sales customer service, Sales documentation auditing and ensuring all compliance is covered, Managing the accounts payable and receivable functions, Finance and Insurance sales, General Administration, Ensuring processes are in place in all areas of business, Cash flow projections, Wholesale sales, Keeping up to date with all sales bulletins
Accounts Officer
The Big Garage Bairnsdale
01.2008 - 01.2013
- Use of industry specific Reynolds and Reynolds Systems (Pentana Solutions), Stock Control/ Inventory Management including forward ordering of vehicles exchanging vehicles between dealers, liaising with accounts to ensure floor plan limits are kept within dealer agreements, used car bailments, Processing of sales contracts, EOM reporting, RDA new vehicle sales and ensuing all applicable claims are claimed and paid, Advertising and marketing including website and carsales.com.au, Vic Roads – New/Used Registrations, Vehicle transfers, After sales customer service, Sales documentation auditing and ensuring all compliance is covered, Managing the accounts payable and receivable functions, Finance and Insurance sales – currently in training, General Administration, Ensuring processes are in place in all areas of business, Cash flow projections, Wholesale sales, End of month procedures, Trial balance, profit and loss
Education
Skills
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Friendly, Positive Attitude
- Excellent communication
- Strategic Marketing
- DMS Pentanna and Auto IT
- Microsoft Program Skills
- Portal knowledge – Mazda, Hyundai, Volkswagen, Jaguar, Land Rover
Training and education
- Mazda – eLearning online modules
- 2015 Esanda & Allianz finance & insurance training
- 2014 Using Technology to connect with Customers – Mazda Australia
- 2014 Esanda Finance 1 Day Training Course
- 2010 New Car Sales E-Academy - Carsales Head Office
- 2009 Report writing and accounting - Pentanna Solutions
- 2008 Certificate 3 Hairdressing - Pivot Point Hairdressing Academy
- 2004 Completed Year 11 Nagle College Bairnsdale
Personal Information
Date of Birth: 03/22/1988
References
- Cassie Dale, Business Manager – Essendon BMW, 0418 576 395
- Kane Chapman, Sales Manager – Penfold Suzuki, 0412 603 574
- Peter Trimnell, General Manager – Bairnsdale Mazda and Hyundai, 0427 843 384
Hobbies and Interests
- Camping
- Cooking
- Exercise
- Candle Making
- Spending time with my young Family
Timeline
Maternity Leave
Brighton Volkswagon
07.2023 - Current
Stock Controller
Brighton Volkswagon
03.2022 - 07.2023
Maternity Leave
ULR Jaguar & Landrover
12.2020 - 03.2022
Stock Controller
ULR Land Rover & Jaguar
09.2018 - 12.2020
Stock Control / Administration
Penfold Motors
03.2017 - 08.2018
Assistant to Sales Manager and State Manager
ARB Head Office Kilsyth
11.2016 - 03.2017
Stock Control
Jefferson Hyundai
07.2016 - 11.2016
Sales Consultant
Penfold Motors
01.2016 - 07.2016
PA to Dealer Principal/Stock Control
Bairnsdale Mazda and Hyundai
01.2013 - 01.2016
Accounts Officer
The Big Garage Bairnsdale
01.2008 - 01.2013
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