Lauren Smart

The Talent & Diversity Advisor leads the strategic sourcing of talent to support Triple Zero Victoria's goals in capability, wellbeing and belonging. This is achieved through the development and execution of innovative attraction strategies that reflect 000VIC's EVP and supporting our people to realise their potential and career aspirations. The Advisor role leads the facilitation of recruitment and selection campaigns, providing coaching and advice to hiring managers throughout the recruitment process to ensure the process is perceived as fair, equitable and transparent.

The ultimate goal being that our people reflect those in the community we serve

Responsibilities:

• Provide strategic sourcing services for all roles at 000VIC including the development of innovative attraction strategies which reflect 00VIC EVP
• Relationship building with internal & stakeholders across the business in both emergency services communications & support office.
• Manage traditional and virtual attraction campaigns.
• Facilitate Assessment Centres for Emergency Call Taker Recruitment (bulk recruitment)
• ECS & Support Office Recruitment
• Assessing Psychometric Reporting for candidates
• Facilitate & participating in interviews
• Assessing overall suitability ( inclusive of practical assessments, interview performance psychometric assessment, references, medical)
• Lead 000VIC recruitment and selection campaigns and regularly monitor and track selection success as evidence by early attrition statistics.
• Provide expert coaching and advice to hiring managers and executives
• Supporting and mentoring employee career development
• Actively seek feedback from people on their experience(s) (internally and externally) with recruitment and selection processes and use this feedback for continuous improvement of processes
• Measure the success of new hires by establishing ongoing feedback processes and using this feedback for continuous improvement
• Develop and lead projects aligned to the delivery of the People Strategy
• Develop innovative strategies that improve the representational diversity at 000VIC across all levels of the organisation
• Foster and maintain a positive protective security culture at 000VIC by adhering to security policies, standards, and procedures, reporting suspected and actual security incidents and ensuring sensitive and classified public sector information is protected from unauthorised disclosure or compromise.

Gateways Support Services is a not-for-profit community organisation making a positive difference in the lives of children and adults with a disability or additional needs and their families.

Responsibilities:

• Facilitate the shortlisting process with relevant manager, coordinators and team leaders of candidates
• Fast moving and working environment with employing high volume staff
• High volume of administration work involved with each placement
• Developing & writing creative and attractive job vacancies
• Problem solve and find solutions to roles that are difficult to fill
• Developing interview questions for positions within the organisation
• Computer Software systems used are SCOUT and JOBADDER
• Facilitate phone screening, interview appointments, referee checks and the appointment of candidates
• Ensure applicants meet mandatory pre-employment requirements and compliance documents prior to offer of employment
• Contribute and present material presented and provided to new inductees at induction
• Coordinate the induction for all involved and deliver People, Culture & Resources content to new inductees.
• End to end recruitment and onboarding processes
• Build relationships with past and potential candidates to keep them engaged for future employment.
• Develop relationships with external stakeholders to ensure a healthy pipeline for recruitment.
• Mentoring Hiring managers and staff in recruitment processes and having difficult conversations

Ballarat Group Practice (BGP) is a large regional business, providing a comprehensive range of dedicated services to Consulting Doctors, Allied Health Professionals and their patients within the Ballarat community for over 75 years.

Responsibilities:

• Recruitment process from start to finish for GP’s, Registrars, Management, Nursing, Finance and Reception departments
• Orientation of timetables & training plans for departments
• Implement policies and procedures.
• Conduct templates and reviews for all staff.
• Inductions and contracts for new staff
• Rosters for all sites and approve times sheets and annual leave.
• Fill in as needed as a medical receptionist.
• Performance management and planning
• Update Training Guidelines for staff and Job Descriptions
• Disciplinary meetings and recommendations to management on process
• Support & guide General Manager in decision making.
• Support supervisors and staff with delegation and direction / problem solving
• People management
• Implement staff Surveys and collate results
• Workplace Investigations
• Work cover claims & management of return to work
• Liaising with external stakeholders with investigations, reporting & return to work for employees
• Mediation and conflict management
• Working with MCCC and training doctors and monitoring Doctors are meeting requirements each month for training purposes.
• Marketing for BGP (Newspaper & Radio Advertising) & updating to launch a new website across 3 sites.
• Accreditation process
• Effectively using Zed med software package
• Acting General Manager as required

Gforce is a For-Purpose Community Organisation that makes a difference in the lives of people and communities.

We are a full-service employment and recruitment organisation that seeks to assist all jobseekers, participants and employers.

Responsibilities:

• End to End Recruitment
• Permanent & Temporary Vacancies
• Drive Business Development initiatives and mentor the team in growing their confidence and ability in business development activities.
• Work with the Regional Manager in identifying opportunities and threats in the market.
• Support the Regional Manager in continuously striving improving recruitment best practice processes.
• Work with the team in developing and implementing a strategic marketing plan. Assisting Regional Manager in the recruitment of internal staff vacancies
• Continuously contribute and drive the culture of the organization.

3BA is a commercial radio station in Ballarat, Victoria, Australia broadcasting on the FM band on a frequency of 102.3 MHz. Together with its sister station Power FM, it is owned by ARN.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Worked with customers to develop strategic business and account plans.
• Liaised with marketing and sales teams to develop targeted campaigns.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Worked to KPI's & Budgets

BGT provided young people & adults with employment opportunities to reach their full potential and to provide employers with well skilled and suitable staff. the wider community.

• Conduct internal meetings with the employment services team.
• Implement strategies to build caseloads
• Put together marketing campaigns
• Source suitable host employers (cold calling)
• Build on current relationships with existing and prospective clients
• Locating general employment vacancies and training opportunities
• Undertake all recruitment, selection and induction.
• Provide timely and accurate information on traineeships and apprenticeships.
• End to end recruitment ( inclusive of contracts)
• Reverse Marketing of candidates
• High level of interpersonal skills with all stakeholders
• Monitoring work and training progress
• Pastoral Care
• Liaise with candidates, client’s RTO’s and ACC’s.
• Manage OH&S requirements with business and employees.
• Undertake incident and accident investigations and return to work plans when needed.
• Accurate file noting and maintenance are made on every client and employee visit.
• Business development and relationship building

3BA is a commercial radio station in Ballarat, Victoria, Australia broadcasting on the FM band on a frequency of 102.3 MHz. Together with its sister station Power FM, it is owned by ARN.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Worked with customers to develop strategic business and account plans.
• Liaised with marketing and sales teams to develop targeted campaigns.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Worked to KPI's & Budgets

Commencing Bakers Delight as a casual in 1995 and promoted to Manager in 1998 and managed 3 successful stores for 9 years that won numerous awards

Responsibilities:

• Full running of the store
• Rostering staff
• Banking and balancing tills
• Running meetings and organising promotions
• Merchandising
• Up selling sales
• Holding appraisals for all staff members
• PSQ Officer
• Recruitment of Staff