Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Star

West Pennant Hills,NSW

Summary

I pride myself on being an organised and hard working candidate, successful at managing multiple projects and priorities at any one time, with a positive attitude. I am always willing to work within a team or individually to meet and exceed team goals.


When hiring, I thrive on matching employees with roles for maximum performance.


I am a strong leader and pride myself on my "think quick" problem solving, and project management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

17
17
years of professional experience

Work History

Owner and Logistics Manager

Sort And Sell For You
01.2012 - Current
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Trained and motivated employees to perform daily business functions.
  • Worked with Book keeping and accounting teams in order to better understand and finesse ROI and profits.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed day-to-day business operations.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Introduced new methods, practices, and systems to reduce turnaround time, and increase productivity.
  • Assisted in recruiting, hiring and training of team members.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proved successful working within tight deadlines and a fast-paced environment.

Manager of Operations

Cookies Handyman Services
04.2021 - Current
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit. Ie. Looked after the quoting process from start to finish.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Marketing and Events Assistant

Flavours Catering And Events
02.2010 - 04.2015
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Property Management Assistant

D F Johnson Real Estate
09.2008 - 02.2010
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored tenant behaviour and implemented corrective action to maintain order in assigned properties.
  • Scheduled property advertising campaigns
  • Scheduled open homes, and incoming and outgoing reports etc.
  • Sorted through and followed up property applications.

Marketing Assistant

Maquarie University
02.2007 - 01.2010
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.
  • Assisted in growing customer database through lead generation tactics.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Led tours with potential alumni and academic donors for the university.

Education

Bachelor of Arts - Marketing And Communications

Macquarie University
Sydney, NSW
12.2012

Bachelor of Arts - Linguistics

Macquarie University
Sydney, NSW
12.2012

Skills

  • Marketing Program Management
  • Project Management
  • Calendar Management
  • Promotional Events
  • Vendor Relations
  • Market data collection
  • Social Media Strategy
  • Proposal Development
  • Business Development

Timeline

Manager of Operations

Cookies Handyman Services
04.2021 - Current

Owner and Logistics Manager

Sort And Sell For You
01.2012 - Current

Marketing and Events Assistant

Flavours Catering And Events
02.2010 - 04.2015

Property Management Assistant

D F Johnson Real Estate
09.2008 - 02.2010

Marketing Assistant

Maquarie University
02.2007 - 01.2010

Bachelor of Arts - Marketing And Communications

Macquarie University

Bachelor of Arts - Linguistics

Macquarie University

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Lauren Star