Summary
Overview
Work History
Education
Skills
Key Skills Qualifications
Volunteering
References
Timeline
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Lauren Terry

Full time student
Patterson Lakes,Victoria

Summary

I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. I have strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Admin/Customer Service Representative

Reno Warriors
11.2019 - Current
  • In this position, I was employed on a Part Time basis to assist with office & admin duties such as answering phones, handling customer queries, organising contractors, filing, website content creation, photography & videography of renovation projects, and deliveries of materials to various job sites
  • Key responsibilities include working closely with customers to assist with their inquiries and organising the smooth running of the office and business administration
  • Achievements include filming, directing, and completing videos of renovation projects for the company website & social media, as well as creating and maintaining the Company Website and social media platforms.

Educator

Team Kids
05.2022 - 09.2023
  • In this position, I have been employed as a before and after school care educator as well as holiday care
  • In this role I am required to maintain care of 30+ students as well as prepare food, clean and ensure reports are up to date
  • Key responsibilities include supervising and joining in on children's play, as well as preparing food and assisting with cleaning to ensure proper health and safety standards
  • Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
  • Achievements include running a service during the holidays whilst planning and running activities for 30+ children.

Tutor

Private Company
01.2020 - 03.2023
  • In this position, I tutor secondary school students in Health & Human Development, English, and Dance
  • It requires weekly zoom lessons with my students which generally lasts for approx
  • An hour per session
  • Aspects of tutoring involve explaining course content to the students, revising set work, and discussing issues they are having with the subject and working through the syllabus
  • Key responsibilities include planning lessons for each student and ensuring any work they have sent me is corrected and feedback is given in a timely manner
  • Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
  • Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.
  • Achievements include having several of the students I have tutored obtain high final scores in the subjects I have tutored them in.

Professional Nanny

Private Company
12.2019 - 12.2022
  • In this position, I was employed by a family to look after their children aged 4 & 9, before and after school
  • I worked closely with each child by ensuring they were supervised as per the parents' instructions
  • Achievements include handling children's emotions calmly and quietly, as well as tutoring the eldest child each week.
  • Boosted language acquisition skills through interactive storytelling and reading sessions.
  • Developed age-appropriate routines to establish structure in children''s daily lives, fostering a sense of security and predictability.
  • Key responsibilities include dropping off and picking up the children from school, preparing dinner, and assisting with homework

Casual Party Host and Kitchen Hand

Crocs Playcenter
01.2018 - 12.2019
  • In this position, I was employed as a casual party host & Kitchen Hand, which involved making short orders in the kitchen, often working autonomously, running children's birthday parties, and serving in the Café & Reception
  • Key responsibilities include planning and running children's party activities and ensuring the smooth running of the party, and that all is running on time and efficiently
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
  • Achievements include running both the kitchen and birthday parties on my own without assistance.

Education

Bachelor of Science - Zoology And Ecology And Conservation

Monash University
04.2001 -

Completed Accelerate Program in Year 12 -

Deakin University

Skills

Conflict Management

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Key Skills Qualifications

  • Advanced Microsoft Office Skills
  • Word, Excel, Outlook, Power point
  • Customer Service Experience
  • Café & Short Order Experience
  • Business Administration experience
  • First Aid Level 2
  • Advanced Resuscitation
  • Bronze Lifesaving Certificate
  • Current Police Check & WWC
  • Duke of Edinburgh Bronze Award Recipient (2018)
  • Duke of Edinburgh Silver Award Recipient (2020)

Volunteering

I am currently volunteering with Healesville Sanctuary, working within the Wildlife Animal hospital and as a Visitor Host. 

References

Professional References available upon request.

Timeline

Educator

Team Kids
05.2022 - 09.2023

Tutor

Private Company
01.2020 - 03.2023

Professional Nanny

Private Company
12.2019 - 12.2022

Admin/Customer Service Representative

Reno Warriors
11.2019 - Current

Casual Party Host and Kitchen Hand

Crocs Playcenter
01.2018 - 12.2019

Bachelor of Science - Zoology And Ecology And Conservation

Monash University
04.2001 -

Completed Accelerate Program in Year 12 -

Deakin University
Lauren TerryFull time student