Lauren Terry
Full time student
Patterson Lakes,Victoria
Summary
I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. I have strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Admin/Customer Service Representative
Reno Warriors
11.2019 - Current
- In this position, I was employed on a Part Time basis to assist with office & admin duties such as answering phones, handling customer queries, organising contractors, filing, website content creation, photography & videography of renovation projects, and deliveries of materials to various job sites
- Key responsibilities include working closely with customers to assist with their inquiries and organising the smooth running of the office and business administration
- Achievements include filming, directing, and completing videos of renovation projects for the company website & social media, as well as creating and maintaining the Company Website and social media platforms.
Educator
Team Kids
05.2022 - 09.2023
- In this position, I have been employed as a before and after school care educator as well as holiday care
- In this role I am required to maintain care of 30+ students as well as prepare food, clean and ensure reports are up to date
- Key responsibilities include supervising and joining in on children's play, as well as preparing food and assisting with cleaning to ensure proper health and safety standards
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
- Achievements include running a service during the holidays whilst planning and running activities for 30+ children.
Tutor
Private Company
01.2020 - 03.2023
- In this position, I tutor secondary school students in Health & Human Development, English, and Dance
- It requires weekly zoom lessons with my students which generally lasts for approx
- An hour per session
- Aspects of tutoring involve explaining course content to the students, revising set work, and discussing issues they are having with the subject and working through the syllabus
- Key responsibilities include planning lessons for each student and ensuring any work they have sent me is corrected and feedback is given in a timely manner
- Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
- Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.
- Achievements include having several of the students I have tutored obtain high final scores in the subjects I have tutored them in.
Professional Nanny
Private Company
12.2019 - 12.2022
- In this position, I was employed by a family to look after their children aged 4 & 9, before and after school
- I worked closely with each child by ensuring they were supervised as per the parents' instructions
- Achievements include handling children's emotions calmly and quietly, as well as tutoring the eldest child each week.
- Boosted language acquisition skills through interactive storytelling and reading sessions.
- Developed age-appropriate routines to establish structure in children''s daily lives, fostering a sense of security and predictability.
- Key responsibilities include dropping off and picking up the children from school, preparing dinner, and assisting with homework
Casual Party Host and Kitchen Hand
Crocs Playcenter
01.2018 - 12.2019
- In this position, I was employed as a casual party host & Kitchen Hand, which involved making short orders in the kitchen, often working autonomously, running children's birthday parties, and serving in the Café & Reception
- Key responsibilities include planning and running children's party activities and ensuring the smooth running of the party, and that all is running on time and efficiently
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Achievements include running both the kitchen and birthday parties on my own without assistance.
Education
Bachelor of Science - Zoology And Ecology And Conservation
Monash University
04.2001 -
Completed Accelerate Program in Year 12 -
Deakin University
Skills
Conflict Management
Resourceful thinking
Team player attitude
Strong Work Ethic
Time Management
Problem-solving abilities
Key Skills Qualifications
- Advanced Microsoft Office Skills
- Word, Excel, Outlook, Power point
- Customer Service Experience
- Café & Short Order Experience
- Business Administration experience
- First Aid Level 2
- Advanced Resuscitation
- Bronze Lifesaving Certificate
- Current Police Check & WWC
- Duke of Edinburgh Bronze Award Recipient (2018)
- Duke of Edinburgh Silver Award Recipient (2020)
Volunteering
I am currently volunteering with Healesville Sanctuary, working within the Wildlife Animal hospital and as a Visitor Host.
References
Professional References available upon request.
Timeline
Educator
Team Kids
05.2022 - 09.2023
Tutor
Private Company
01.2020 - 03.2023
Professional Nanny
Private Company
12.2019 - 12.2022
Admin/Customer Service Representative
Reno Warriors
11.2019 - Current
Casual Party Host and Kitchen Hand
Crocs Playcenter
01.2018 - 12.2019
Bachelor of Science - Zoology And Ecology And Conservation
Monash University
04.2001 -
Completed Accelerate Program in Year 12 -
Deakin University