Lauren Tobin
Werribee,VIC
Summary
Dynamic team member with a proven track record at KFC, excelling in customer service and cash handling. Skilled in fostering positive relationships and enhancing customer satisfaction through effective communication and problem-solving. demonstrated ability to improve operational efficiency and safety, supporting team success and training colleagues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Member
KFC
12.2021 - Current
- Operated register to process payments and collect cash payment for order totals.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Distributed food during busy peak periods to drive customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Developed and maintained positive relationships with customers to enhance service.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Wyndham Central College
Werribee, VIC08.2024
Skills
- Complaint resolution
- Cleaning
- Customer Service
- Cash Handling
- Problem-Solving
- Training and mentoring
- Order Preparation
- Money Handling
- Staff education and training
- Clear Communication
- Following Instructions
- Positive Attitude
Timeline
Team Member
KFC
12.2021 - Current
High School Diploma -
Wyndham Central College
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