LAUREN TOTH
Warrane,TAS
Summary
Goal-oriented individual dedicated to high levels of customer satisfaction and meeting business goals. Vivacious and enthusiastic with specialised knowledge in childminding, fitness, coaching, mental health and nutrition.
Overview
10
10
years of professional experience
Work History
Nanny and Personal Assistance
Crown Currency Exchange
05.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Input data into spreadsheets and databases.
Casual Reformer Pilates Instructor
Strong Pilates
02.2023 - 10.2023
- Worked in team-based environment to provide clients with optimal fitness services.
- Kept facilities and equipment clean and organized.
- Tracked member attendance and participation for recordkeeping purposes.
- Demonstrated proper form and technique to prevent injury.
- Adapted classes to meet needs of participants with varying fitness levels.
- Encouraged participants to stay motivated and reach fitness goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Used music to motivate and energize classes.
Head Trainer
Body Fit Training
07.2021 - 06.2022
- Presales, client recruitment
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Promoted safe and inclusive environment for club clients and members.
- Promoted fitness classes to boost gym attendance.
- Sold membership to new customers.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Trained employees on general procedures, gym rules and duties.
- Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Head Trainer
F45 Training
02.2021 - 07.2021
- Instruct F45 classes to the highest level – demonstrations, corrections, creating a fun and positive atmosphere
- Liaise with current members and ensure they have been given attention
- Clean and maintain equipment both on the studio floor and the office
- Ensure the kitchen and bathroom facilities are always clean and tidy and represent the brand accordingly
- Monitoring sale and business reports
- Membership sales
- Handling Membership enquiries
- Handling current member issues or questions
- Handling business social media – advertisement, enquiries, messages
- Setting up and packing up- ensuring the classes are set up with correct spacing and equipment and ensuring all equipment is packed away carefully and correctly.
Deli/counter Shift Supervisor
Hill Street Grocer
09.2014 - 02.2021
- Accept payment from customers, and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Communicate with customers regarding orders, feedback, and complaints
- Prepare daily food items using proper safety precautions and sanitary measures
- Supervising and training employees
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining very high store condition and visual merchandising standards
- Communicate regularly to ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Actively involved in stock control
- Keep up to date with product information and product trends
- Accurately describe product features and benefits
- Follow all companies' policies and procedures
- Assistance with rosters and covering shifts
- Monitoring sales and wastage
- Answer customers' questions and address problems and complaints in person and via phone
- Assist in opening and closing the store, including balancing cash register.
Independent Herbalife Wellness Coach
Herbalife Nutrition
03.2017 - 08.2020
- Connect with participants that are eligible for specific programs or business opportunities
- Encourage adoption of habits that are conducive to a higher quality of life
- Develop and present onsite health-related wellness seminars and training courses for interested potential clients
- Distribute Herbalife Nutrition Programs
- Develop customized care plans for clients, including goals and plan of action
- Coordinate care with other health-related coaches for optimal client care.
Head Coach and Owner
Elevate (previously BootyLifestyle)
03.2017 - 03.2020
- Provide training direction, encouragement, motivation, and nutritional advice
- Plan, organize, and conduct sessions
- Explain and enforce safety rules and regulations
- Plan and direct physical conditioning programs that will enable the participant to achieve maximum performance
- Monitor participants' use of equipment to ensure safe and proper use
- Ensure all areas are clean and tidy.
Sales Assistant
EB Games
09.2013 - 02.2014
Education
Bachelor of Science - Psychology
Swinburne University of Technology
Online11.2025
Short Course - Technical Lifting With The Science of Strength
Australian Combat & Exercise
Online2022
Certificate III& IV in fitness SIS401215 -
Australian Institute of Personal Trainers
Online2019
Certificate IV Leadership and Management BSB42015 -
Scala Institute
Hobart, TAS2019
Certificate III in Retail Operation SIR30212 -
Scala Institute
Hobart, TAS2018
Short Course - Introduction To Nutrition
Australian Institute of Personal Trainers
Fortitude Valley, QLD2018
Short Course - Anatomy Of Strength Training
Australian Institute of Personal Trainers
Fortitude Valley, QLD2018
Tasmanian Certificate of Education -
Rosny College
Hobart, TAS2016
High School Diploma -
Clarence High School
Hobart, TAS2014
Responsible Service Of Alcohol (RSA) - SITHFAB201
Galaxy Training Australia
Tasmania 2016
First Aid -
Firstaid Pro
Hobart, TASSome College (No Degree) -
Full Automatic Drivers Licence
TasmaniaSome College (No Degree) -
Working With Vulnerable People Card
AustraliaSkills
- Customer and Personal Service
- Speaking
- Time Management
- Computers and Electronics
- Active Listening
- Monitoring
- Judgment and Decision Making
- Instructing
- Positive attitude
- Leadership and management
- Child Supervision
- Educational Support
References
- Emily Palermo, Executive Director of Crown Currency Exchange, 0407855235
- Elizabeth Stapleton, previous Co-Owner of F45 Moonah, 0418993876
Timeline
Casual Reformer Pilates Instructor
Strong Pilates
02.2023 - 10.2023
Nanny and Personal Assistance
Crown Currency Exchange
05.2022 - Current
Head Trainer
Body Fit Training
07.2021 - 06.2022
Head Trainer
F45 Training
02.2021 - 07.2021
Independent Herbalife Wellness Coach
Herbalife Nutrition
03.2017 - 08.2020
Head Coach and Owner
Elevate (previously BootyLifestyle)
03.2017 - 03.2020
Deli/counter Shift Supervisor
Hill Street Grocer
09.2014 - 02.2021
Sales Assistant
EB Games
09.2013 - 02.2014
Bachelor of Science - Psychology
Swinburne University of Technology
Short Course - Technical Lifting With The Science of Strength
Australian Combat & Exercise
Certificate III& IV in fitness SIS401215 -
Australian Institute of Personal Trainers
Certificate IV Leadership and Management BSB42015 -
Scala Institute
Certificate III in Retail Operation SIR30212 -
Scala Institute
Short Course - Introduction To Nutrition
Australian Institute of Personal Trainers
Short Course - Anatomy Of Strength Training
Australian Institute of Personal Trainers
Tasmanian Certificate of Education -
Rosny College
High School Diploma -
Clarence High School
Responsible Service Of Alcohol (RSA) - SITHFAB201
Galaxy Training Australia
First Aid -
Firstaid Pro
Some College (No Degree) -
Full Automatic Drivers Licence
Some College (No Degree) -
Working With Vulnerable People Card
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