Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Personal Information
Personal Qualities
Timeline
Generic

Lauren Vogelpoel

Wunghnu,Australia

Summary

Dynamic retail professional with a proven track record at Bonds Outlet, excelling in customer service and employee training. Skilled in inventory management and merchandising strategies, I effectively led teams to enhance store operations and resolve customer issues promptly, fostering a positive shopping experience and driving sales growth.

Overview

21
21
years of professional experience

Work History

Assistant Store Manager- Temp Store Manager

Bonds Outlet
Shepparton, Australia
10.2023 - Current
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Provided training to new employees on company policies and procedures.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Researched new products to determine potential success in assigned stores.
  • Provided training and support for new staff members in regards to merchandising operations.

Bunnings Warehouse
Shepparton, Australia
02.2009 - 10.2023
  • Merchandising
  • Price Auditing
  • Planograms
  • Builders Expert
  • Goods Inwards (Breaking down stock)
  • Stock Running
  • Building Displays
  • Ordering and execution of seasonal change over

Trainee Business Manager

Target
Shepparton, Australia
01.2004 - 02.2009
  • Team Management
  • Rosters
  • Stock Flow
  • Merchandising
  • Stocktake

Education

High School Diploma -

Shepparton High School
Shepparton, VIC
12-2002

Skills

  • Customer service excellence
  • Employee training and development
  • Inventory management
  • Merchandising strategies
  • Staff scheduling
  • Store operations

References

  • Steve Seiter, Builders Coordinator, Bunnings Warehouse, Shepparton, Victoria, 3630, 0408 362 921
  • Erin Lloyd, Former Operations Manager, Intrinsic Balance Remedial Therapy, Kyabram and Echuca, Victoria, 0438 528 375
  • Current- Chenall Simons, Area Manager, Bonds

Hobbies and Interests

  • Quality family time
  • Baking
  • Renovating

Personal Information

Date of Birth: 03/17/85

Personal Qualities

  • Team Worker
  • Friendly
  • Honest
  • Professional
  • Organised
  • Efficient
  • Drive for personal excellence
  • Visual Merchandising
  • Customer service

Timeline

Assistant Store Manager- Temp Store Manager

Bonds Outlet
10.2023 - Current

Bunnings Warehouse
02.2009 - 10.2023

Trainee Business Manager

Target
01.2004 - 02.2009

High School Diploma -

Shepparton High School

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Lauren Vogelpoel