Lauren Winston
Summary
Experienced support worker dedicated to delivering exceptional care and support to individuals living with disabilities. Strong background in providing compassionate care and support, honed skills in implementing individualized care plans, delivering therapeutic activities, and ensuring client safety and well-being. Focus on collaborating effectively with the team, communicating efficiently, and adapting to changing needs. Reliable and results-driven, committed to enhancing clients' quality of life through empathetic and respectful care. Demonstrated success working with non-verbal individuals, those with ASD and complex needs, as well as clients with mental health concerns and behaviors of concern. Solution-focused approach allows for unique identification and understanding of individual client needs, triggers, or self-soothing techniques by observing subtle differences, changes, stemming, or other non-verbal cues in particular situations. Proficient in exploring communication techniques and assistive technologies to effectively address clients' needs. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Support Worker
Brightwater At Home
03.2021 - 01.2023
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and consistent follow-up care to achieve desired outcomes
- Monitored and reported on client progress
- Facilitated access to community, improving their quality of life and independence.
- Provided safe mobility support to help patients move around personal and public spaces..
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips
- Conferred with supervisor to discuss patient condition and medical care.
- Timely completion of required documentation ensuring accuracy.
Disability Support Worker
Enable (WA)
10.2020 - 02.2022
- Provided assistance with personal care in supported independent living .
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- IProvided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance
-
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Drove clients safely to social activities and appointments.
Family Support Worker
Wungening Inc.
01.2019 - 03.2019
- Company Overview: Centrecare, Midland, WA
- Providing in-home support to families with CPFS involvement
- Identifying client problems and concerns and reporting them back to co-ordinator
- Documentation and recording on Case management program
- Booking and transport of clients and children to external appointments
- Developing recourses and therapeutic intervention for co-ordinator
- Implementing daily programs and routines for clients
- Centrecare, Midland, WA
Welfare Worker
Cyrenian House
06.2016 - 02.2019
- Company Overview: Saranna Women & Children's Program
- Facilitating client (women & children) admissions
- Assisting clients with financial management (utility bills, expenditure, debt & fine repayments, etc)
- Booking and transport of clients and children to medical and dental appointments
- Advocating and liaising on behalf of clients with government and non-government agencies such as Centrelink, Department of Housing, Department of Child Protection, Community Corrections Service, Fines Enforcement, etc
- Property management (coordination of repairs/cleaning/maintenance, management of chalet consumables, rent calculation/collection, bond allocation)
- Supervision and collection of client urinalysis samples
- Design and facilitation of welfare information groups
- Saranna Women & Children's Program
Family Support Worker
Cyrenian House
09.2012 - 06.2016
- Company Overview: Saranna Women & Children's Program
- Working with Indigenous and non-indigenous families (woman & children) to bring about development of family harmony and mindful parenting
- Assisting mothers to keep their children engaged in education systems such as day-care and primary school
- Providing practical assistance in maintaining their accommodation whilst in AOD treatment and also accessing stable accommodation post-treatment
- Assisting mothers in the development of positive life skills including supporting families to develop and maintain routines, create clean and safe home environments and support on meal planning and cooking
- Saranna Women & Children's Program
Education
Certificate III - Individual Support
Prosser Group
,Inglewood WA09-2025
Certificate III - Allied Health Assistant
IEEE's. U
Joondalup, WA06-2025
Certificate III - Office & Secretarial Studies
Midland Collage of TAFE
Midland, WA11-1989
Skills
- Solution focused
- f AOD and mental health
- First aid and CPR
- Teamwork and collaboration
- Trauma-informed care
- Interdisciplinary collaboration
- Effective communication
- Adaptability and flexibility
- Continuous improvement
- Individualized support
- Family engagement
- Behavioral support
- Self motivation
- Motivational interviewing
- Child development
- Daily living assistance
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Documentation and reporting
- Incident reports
- Hoist operation experiences
- Family communication
- Social skills development
- Medication organization
- Therapeutic interventions
- Medication administration
- Basic Auslan
- Assistive technology
- Youth services
- ASD experience
- Experience with non Verbal
- Experience with complex and BOCs
Certification
- NDIS induction
- WWCC
- National Police clearance
- Manual handling
- De-escalation
- Medication
- Seizure and CPR
- Spinal care, Catheter and Bowel care
- Diabetes
- Falls prevention training
- Cultural Competency (Cyrenian House)
- Mental State Exam (Mental Health Commission)
- Mandatory Reporting (Dept Child Protection)
- Family Inclusive Practice (Health WA)
- Impact of Trauma in Early Childhood (Child Australia)
- DV Aware (Lifeline)
- Introduction to Motivational Interviewing (Mental Health Commission)
- Case Management (Cyrenaic House)
- Vicarious Trauma & Self Care (Cyrenian House)
- Random Acts of Counselling (P & P Training)
- Walk in Their Shoes (Family Law Court)
Timeline
Community Support Worker
Brightwater At Home
03.2021 - 01.2023
Disability Support Worker
Enable (WA)
10.2020 - 02.2022
Family Support Worker
Wungening Inc.
01.2019 - 03.2019
Welfare Worker
Cyrenian House
06.2016 - 02.2019
Family Support Worker
Cyrenian House
09.2012 - 06.2016
Certificate III - Individual Support
Prosser Group
Certificate III - Allied Health Assistant
IEEE's. U
Certificate III - Office & Secretarial Studies
Midland Collage of TAFE
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