Summary
Overview
Work History
Education
Skills
Certification
Clinical Placement
Timeline
Generic

Lauren Wiseman

Tahmoor,NSW

Summary

Highly motivated and compassionate graduate nurse with a strong interest in paediatric care. Committed to providing safe, developmentally appropriate, and family-centred care to infants, children, and adolescents. Recognised as an effective communicator and supportive team member, with the ability to build rapport with young patients and collaborate within interdisciplinary teams. Eager to continue developing clinical skills and knowledge in the paediatric setting to promote positive health outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

SWS Campbelltown Emergency Department
01.2025 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Casual Customer Assistant

Dusk
07.2024 - Current
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Processed returns and exchanges efficiently, minimizing wait times for customers.
  • Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
  • Built strong relationships with customers by providing personalized recommendations and attentive service.

Customer Assistant

Woolworths Group
02.2020 - 05.2025
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
  • Processed returns and exchanges efficiently, minimizing wait times for customers.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.

Education

Bachelor in Nursing - Nursing

University of Wollongong
Wollongong, NSW
12-2025

Certificate III - Pathology Collection (HLT37215)

Southern Pathology Services PTY LTD
Wollongong, NSW
01.2024

High School Diploma -

St Monica's College
Cairns, QLD
12-2022

Skills

    Communication: Effectively communicated in high-pressure environments through retail work, demonstrating patience, clarity, and customer service focus Eg, resolved customer complaints calmly, which transitioned into confidently educating patients in clinical settings PRovided patient education on medications and procedures using teach-back methods to ensure understanding Improved patient confidence and adherence to treatment

    Critical Thinking: Identified early signs of patient deterioration (eg, increased drowsiness and pallor), escalated promptly using ISBARResulted in early medical intervention and improved outcomes Applied clinical knowledge to link signs and symptoms to conditions (eg, recognising confusion as a symptom of CO₂ retention in COPD) Led to timely clinical assessments and interventions

    High-Level Patient Care: Delivered person-centred care to patients with complex needs, including those with dementia or limited mobility Used calm, respectful approaches to reduce distress and preserve dignity Involved patients in their care plans through communication and gentle encouragement Improved engagement in care activities such as mobilising and personal hygiene

    Safety & Professional Practice: Maintained safe clinical environments by recognising and addressing unsafe practices (eg, unsafe patient transfer) Prevented potential injury and upheld manual handling standards Adapted effectively during shift changes and staffing shortages by prioritising care and supporting the team Ensured uninterrupted patient care delivery

    Time Management: Managed competing priorities across multiple patients during busy shifts in surgical and rehab placements Completed tasks efficiently while maintaining quality care Used clinical judgement and teamwork to organise workflows, delegate tasks appropriately, and stay on schedule

Certification

  • 2025 A-WPTAS In-services, Campbelltown Hospital
  • 2025 Basic Life Support (BLS), Campbelltown Hospital

Clinical Placement

Apr 2025 – May 2025  Childrens Ambulatory Service, A81, Campbelltown Hospital

  • Conducted comprehensive nursing assessments for paediatric outpatients across diverse clinical presentations
  • Delivered family-centred care by actively involving parents/carers in care planning and health education
  • Performed clinical procedures within scope of practice, including IV medication administration, NG tube insertion, and ECG monitoring
  • Maintained accurate documentation and utilised the ISBAR framework for effective clinical handover
  • Supported children during procedures through age-appropriate communication and comfort techniques
  • Assisted in managing chronic and acute paediatric conditions such as asthma, and developmental delays


Achievement

Successfully completed clinical procedures within scope of practice, demonstrating technical proficiency and adherence to safety standards. Enhanced communication and documentation skills in a multidisciplinary outpatient setting. Recognised for professionalism, empathy, and the ability to build rapport with children and families.


Feb 2025 Mental Health Inpatient Unit, Liverpool Hospital

  • Provided patient-centred care for individual with acute and chronic mental health conditions.
  • Administered oral and subcutaneous medications under supervision.
  • Assisted in physical health monitoring, including vital signs and medication side effects.
  • Monitored and documented consumer behaviour, mood, and response to treatment.


Achievement  

Gained valuable experience in acute mental health care, enhancing skills in risk assessment, de-escalation, and therapeutic communication. Developed confidence in medication administration and working within a multidisciplinary team. Received positive feedback for a calm, patient-centred approach and effective engagement with patients.


Dec 2024 Mental Health Inpatient Unit, Sutherland Hospital

  • Interacted appropriately with clients in the unit
  • Conducted Mental Status Examination on clients
  • Assisted group activities and recreation programme
  • Built good therapeutic relationships with clients


Achievement

Familiarised with the routine of a psychiatric unit, gained valuable de-escalation skills, learnt about the legal aspects of Mental Health (such as ITO), and researched on dual diagnosis and educated the clients (through conversations) that substances misuse can lead to their conditions.


Sept 2024 Palliative Care Unit, Camden Hospital

  • Provided compassionate, patient-centred care for individuals with life-limiting illnesses.
  • Assisted with symptom management, including pain relief, nausea, and respiratory distress.
  • Administered medications, including subcutaneous injections, under RN supervision.
  • Monitored and managed syringe drivers for continuous pain and symptom control.
  • Offered emotional support to patients and families during end-of-life care.
  • Assisted with personal care, hygiene, and pressure injury prevention.
  • Practiced effective communication to support dignity and comfort in end-of-life care.
  • Assisted with post-mortem care and supported families through bereavement processes.


Achievement

Developed hands-on experience in medication administration, syringe driver monitoring, and symptom management. Strengthened communication and emotional resilience in providing dignified   end-of-life care. Received positive feedback for empathy, patient advocacy,   and teamwork in a highly sensitive environment.


Feb 2024 – Mar 2024 Medical Transit Unit, Camden Hospital

  • Assisted in the rehabilitation and recovery of patients transitioning from acute care.
  • Provided support with mobility, ADLs, and patient reconditioning.
  • Assisted in falls prevention strategies and safe patient handling.
  • Observed and participated in advanced wound care, including dressing changes and pressure injury prevention.
  • Assisted with IV iron infusions by monitoring patients for adverse reactions and documenting responses.
  • Supported RNs with medication administration and patient education.
  • Engaged in multidisciplinary team discussions to optimise patient care plans.
  • Facilitated discharge planning by assisting with patient independence training.
  • Applied therapeutic communication to support patient motivation and well-being.


Achievement

Developed clinical judgment and hands-on rehabilitation skills in a slow-stream recovery setting. Gained experience in wound care management and IV iron infusion monitoring. Enhanced patient-centred care by promoting independence, mobility, and safe discharge planning. Received positive feedback for teamwork, communication, and patient engagement.


Nov 2023-Dec 2023 Banksia Cottage, Garrawarra Centre

  • Assisted in providing person-centred care to residents with advanced dementia and BPSD.
  • Supported residents with activities of daily living (ADLs) including hygiene, nutrition, and mobility.
  • Observed and implemented behavioural management strategies to de-escalate agitation and distress.
  • Engaged residents in therapeutic activities to promote comfort and well-being.
  • Worked closely with RNs and multidisciplinary teams to provide individualised care.
  • Administered oral medication under the supervision of RN
  • Practiced infection control measures to maintain resident safety.


Achievement

Provided holistic of care for patients by actively being involved in the physical assessment and interventions, and augmented patient outcome of the intended intervention.


Jun 2023 – Jul 2023 Surgical Unit, Shoalhaven Memorial District Hospital

  • Observed and documented vital signs, pain levels, and post-op recovery.
  • Assisted in simple wound care and dressing changes under supervision.
  • Learned aseptic techniques and infection control practices.
  • Supported patients with ADLs (activities of daily living).
  • Communicated with patients and families to provide reassurance.
  • Assisted in preparing patients for procedures and discharges.
  • Gained experience in post-operative care and monitoring for complications.
  • Participated in handovers and multidisciplinary team discussions.


Achievement

Developed foundational clinical skills in a fast-paced surgical environment, gaining hands-on experience in post-operative care, wound management, and patient support. Received positive feedback from preceptors for teamwork, effective communication, and compassionate care. Applied theoretical knowledge to real-world scenarios, improving confidence in patient interactions and bedside nursing.

Timeline

Assistant in Nursing

SWS Campbelltown Emergency Department
01.2025 - Current

Casual Customer Assistant

Dusk
07.2024 - Current

Customer Assistant

Woolworths Group
02.2020 - 05.2025

Bachelor in Nursing - Nursing

University of Wollongong

Certificate III - Pathology Collection (HLT37215)

Southern Pathology Services PTY LTD

High School Diploma -

St Monica's College
Lauren Wiseman