Lauren Woodward

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

• Provided administrative duties such as emailing, patient data entry, scanning document's and printing documents.

• Assisting dentist to provide patients with high quality dental services

• Ensuring that the dental rooms are kept to a high level hygiene standard

• Making sure then Rooms are fully stocked with supplies to keep day to day services running smoothly.

• Completed daily tasks accurately and on-time to support shop needs.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Checked incoming orders and organized new stock.
• Greeted customers entering store and offered assistance with requirements.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Supported production needs by performing routine tasks using standard procedures and equipment.
• Remained calm and composed in tense situations involving angry or upset customers.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Assisted bakers with baking and preparing orders each day

• Help teach and train new staff

• trusted to counted POS

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Analyzed client needs and came up with individualized and continuous treatment plans.
• Handled stocking and cleaning of both therapeutic workspaces and front office.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.