Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Yaacoub

Melbourne,VIC

Summary

I am a dedicated and friendly beauty therapy student, currently completing my Diploma of Beauty Therapy, which I will finish by the end of June this year. With a genuine passion for the beauty industry, I love helping people feel confident, relaxed, and cared for through personalised treatments.

My warm and outgoing personality allows me to naturally build strong connections with clients, creating a positive and welcoming salon experience.

I also bring experience as a responsible retail professional, with excellent sales, customer service, and interpersonal skills.

I’m committed to making every client feel valued, and my ability to listen attentively and recommend tailored services or products supports both exceptional client care and business success through rebooking and retail sales.

Overview

5
5
years of professional experience

Work History

Retail Worker

Bad workwear
Melbourne , Vic
05.2024 - Current
  • Operated cash registers and provided customer service.
  • Provided training and support to new staff members.
  • Meet customer needs
  • keep store clean, tidy and well organised

Retail Worker

Puma
Melbourne , Vic
10.2020 - 08.2024
  • Maintained accurate records of all transactions using POS software systems.
  • Greeted customers, identified their needs and provided assistance leading them satisfied.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Education

Diploma of Beauty Therapy -

Victoria University
Melbourne, VIC
06-2025

Year 12, VCE -

Taylors Lakes Secondary College
Melbourne, VIC
10-2020

Skills

  • Customer service
  • Sales techniques
  • Team collaboration
  • Relationship building
  • Professional appearance
  • Reliability and punctuality
  • Effective communication
  • Lash and brow services
  • Waxing
  • Skin analysis and consultations
  • Facials and exfoliation
  • Manicures and pedicures
  • Knowledge of professional skincare
  • Strong hygiene and infection control practices
  • Reliable, organised, and client-focused
  • friendly and bubbly nature

Timeline

Retail Worker

Bad workwear
05.2024 - Current

Retail Worker

Puma
10.2020 - 08.2024

Diploma of Beauty Therapy -

Victoria University

Year 12, VCE -

Taylors Lakes Secondary College
Lauren Yaacoub