Lauren Zelunka
Frankson
Summary
A passionate motivated individual who thrives on helping and assisting others achieve goals and develop coping strategies in dealing with challenging issues. Tertiary qualified with a Bachelor of Applied Social Science. Highly professional with a strong work ethic and a ‘can do’ approach. Thrives in an environment that offers diversity and the ability to work within a team. I am enthusiastic, keen and energetic, with a creative mind that enjoys learning and being challenged. Seeking to positively contribute to an organisation that contributes to the wider community.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Education and Training Officer/Assessor, Workforce Development
Turning Point
03.2022 - Current
- Company Overview: Turning Point is an Australian addiction research and education centre that provides treatment for people adversely affected by alcohol, drugs and gambling.
- Providing assessing across the alcohol and drug units delivered by Turning Point to interns and those working in the sector looking to get qualifications of the minimum requirements for Alcohol and Other Drugs.
- This role also includes coordination and management of the current internship program as well as participation in quality projects as required, actively developing and participating in the service related continuous improvement practices and principles and contributing to quality improvement and research activities focused on developing best practice across the Mental Health/ Alcohol & Drug Services.
BCP, MHFA & Training Facilitator
Self employed
02.2022 - Current
- Providing my facilitation skills to a number of organisations to be able to deliver both the VicRoads Behaviour Change Program (BCP) and Mental Health First Aid (MHFA).
BCP, MHFA & Training Facilitator
TaskForce
10.2017 - 02.2022
- Taskforce focus on addressing social issues of addiction, unemployment, mental health and high risk taking behaviours; supporting clients to transition back into mainstream services and supports.
- TaskForce engages with local communities through our various programs and aims to foster strong links with members and groups of the community.
- My facilitation role included me providing a number of different facilitations of different programs over the years. Most recently, concentrating on the delivery of the VicRoads approved Behaviour Change Programs (BCP) for drink and drug drivers. Coupled with Mental Health First Aid (MHFA) training for community members and professionals alike.
- In earlier years, I coordinated, developed and delivered the Alcohol Wellbeing and Risk Education (AWARE) program to secondary students across the local government areas (LGAs) of Bayside, Cardinia and Mornington Peninsula and some neighbouring LGAs. In conjunction with the delivery of this program, I coordinated and managed a number of projects as our Local Drug Action Team (Bayside) and Communities that Care (CTC) Program Coordinator in Cardinia. This work grew my skill set of report and grant writing along with being able to be creative in delivering programs that engage youth around topics such as alcohol and other drug use and mental health.
Sessional Teacher
Chisholm Online
10.2019 - 12.2021
- My role as sessional teacher at Chisholm Online included planning and delivering sessions that were the most effective to engage the learners. This included developing and delivering planned teaching sessions in a variety of innovative and adaptive ways, using technology, including Moodle. In addition, I assessed the student’s work in accordance with the institute’s guidelines and standards and provided feedback to allow for the students to learn and grow within their qualification.
Care & Recovery Coordinator
TaskForce - SECADA
08.2016 - 10.2017
- Within this role, I was able to provide individual treatment plans to clients who presented with high complexities and had difficulty managing their lives, sometimes across a broad number of areas including but not limited to problematic alcohol and/or drug use, mental health, housing, employment and legal issues. Whilst working with clients, I would assist to link with other relevant support services as required and get the client in a position to be able to manage their own life, provide hope for a brighter future and disengage from services when they were ready.
AOD Practitioner/LifeSkills Worker
SalvoCare Eastern – The Bridge Programme
12.2014 - 01.2018
- An intensive 16 week residential Alcohol and Drug recovery program enabling transformed lives through engendering hope.
- In this role I provided therapeutic sessions with clients around support and guidance utilising current evidence based practices such as cognitive behaviour therapy (CBT), solution focused and motivational interviewing (MI). The role also required intake and comprehensive assessments, referrals to relevant services, crisis intervention, risk assessment and conflict resolution.
- Additionally, groupwork facilitation, life skills development and maintaining accurate, confidential client files and reporting requirements.
- Achievements:
- Development of information day for prospective clients
- Staff member of the month May 2015
- Initiated networking with local community organisations
Residential Care Worker
MacKillop Family Services
01.2014 - 12.2014
- Company Overview: MacKillop is a leading provider of services for children, young people and their families with locations in NSW, WA and VIC.
- Responsibilities of my role included crisis management, conflict resolution, case noting and incident reporting, being a support mechanism for clients, ensuring the safety of clients and co-workers, aiding in client’s life progression, liaising with internal and external stakeholders and advocating for client’s where necessary.
- Key Responsibilities:
- Crisis management, risk assessment, conflict resolution and incident reporting
- Case noting
- Support mechanism for clients and aiding client’s life progression
- Ensuring safety of client’s and co-workers
- Liaising with internal and external stakeholders and advocating for client’s where necessary
Counsellor
Asia Health – DARA - Thailand
01.2013 - 01.2013
- Company Overview: DARA is a 4 week all inclusive addiction treatment program, with centres focusing on CBT and 12 steps.
- Responsibilities in this role included facilitation and co-facilitation of groups, harm minimisation strategies, development of group work materials, case noting and administration.
- Key Responsibilities:
- Facilitation and co-facilitation of groups
- Harm minimisation strategies
- Development of group work materials
- Case noting
- Administration
Video conferencing & training room coordinator
Victoria Legal Aid
01.2008 - 01.2013
- Company Overview: Victoria Legal Aid help people with their legal problems. Victoria Legal Aid focus on protecting the rights of Victorians and representing those who need it the most.
- Key Responsibilities:
- Technology support case management
- Coordination and management of video conferencing across 14 different sites
- Coordination and management of training room facilities
- Video editing and dvd distribution
- Achievements:
- Implementation of an internal multibridge
- Streamlined processes to book video conferences
Head Sports Trainer/Sports Trainer/Secretary/Committee member
Mt Evelyn Football Netball Club Inc.
01.1998 - Current
- Company Overview: Mt Evelyn Football Netball Club (MEFNC) is a community run local football/netball club that competes in the AFL Outer East League. Currently we have 10 teams, U17 Netball and Levels A – D, U19 Football, Reserves, Seniors, Senior Women’s and Veterans.
- Key Responsibilities:
- Injury management and referral to medical services.
- Player welfare management including taping and massage during training and pre-game warm ups.
- Information sessions regarding soft tissue injury management and concussions.
- Rostering of training staff.
- Stock ordering and management inline with allocated budget.
- Ensure that appropriate administrative support is provided to the President, Executive & General committee members.
- Primary contact for the league and handle all day to day requirements.
- Player registrations.
- Insurance.
- Game day reporting.
Education
Masters of Social Work/Mental Health Practice - Social Work/Mental Health Practice
Griffith University
QLD07-2027
Mental Health First Aid Facilitator Training -
Mental Health First Aid Australia
12-2020
Certificate IV in Training and Assessment - undefined
Monash Training & Professional Development
01.2019
Graduate Certificate - Alcohol and Other Drug Studies
Turning Point
01.2017
Certificate - Mindfulness
Mindfulwaves
01.2017
Professional Certificate - Positive Psychology
University of Melbourne
01.2016
Bachelor of Applied Social Science - Counselling/Social Science
Australian College of Applied Psychology
01.2013
Certificate IV - Sports Massage
Melbourne Institute of Massage Therapy
01.2008
Advanced Diploma - Justice
Swinburne University
01.2004
Sports Trainer Certificate Level 2 - undefined
Sports Medicine Australia
01.2001
Skills
- Excellent communication skills with the ability to effectively receive and relay information both verbally and written
- Ability to handle a range of situations with confidence, tact and patience whilst maintaining confidentiality
- Outstanding interpersonal skills conducive to building caring relationships and team cohesion
- Time management skills and planning abilities particularly in relation to meeting deadlines and maintaining records
- A natural affinity for people, which enables me to empathise and respond appropriately to sensitive issues
- Strong background in working with people with cultural differences demonstrated with many years working in legal, community and health settings
- Ability to work autonomously as well as enjoy working within a team environment
- Creative thinker who is able to motivate and inspire others to move towards positive change
- Current Working with Children Check
- Current National Police Check
Certification
- CPR - 2021
- MARAM - 2020
- First Aid Certificate – 2019
- ASIST Training – 2018
- Intake and assessment training - 2016
- Working effectively in a Mental Health setting - 2016
- Advanced Motivational Interviewing – Presented by Bill Miller - 2015
- Healthy Recovery - 2015
- Mental Health First Aid – 2015
Timeline
Senior Education and Training Officer/Assessor, Workforce Development
Turning Point
03.2022 - Current
BCP, MHFA & Training Facilitator
Self employed
02.2022 - Current
Sessional Teacher
Chisholm Online
10.2019 - 12.2021
BCP, MHFA & Training Facilitator
TaskForce
10.2017 - 02.2022
Care & Recovery Coordinator
TaskForce - SECADA
08.2016 - 10.2017
AOD Practitioner/LifeSkills Worker
SalvoCare Eastern – The Bridge Programme
12.2014 - 01.2018
Residential Care Worker
MacKillop Family Services
01.2014 - 12.2014
Counsellor
Asia Health – DARA - Thailand
01.2013 - 01.2013
Video conferencing & training room coordinator
Victoria Legal Aid
01.2008 - 01.2013
Head Sports Trainer/Sports Trainer/Secretary/Committee member
Mt Evelyn Football Netball Club Inc.
01.1998 - Current
Certificate IV in Training and Assessment - undefined
Monash Training & Professional Development
Graduate Certificate - Alcohol and Other Drug Studies
Turning Point
Certificate - Mindfulness
Mindfulwaves
Professional Certificate - Positive Psychology
University of Melbourne
Bachelor of Applied Social Science - Counselling/Social Science
Australian College of Applied Psychology
Certificate IV - Sports Massage
Melbourne Institute of Massage Therapy
Advanced Diploma - Justice
Swinburne University
Sports Trainer Certificate Level 2 - undefined
Sports Medicine Australia
Masters of Social Work/Mental Health Practice - Social Work/Mental Health Practice
Griffith University
Mental Health First Aid Facilitator Training -
Mental Health First Aid Australia
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