Laurence Miller
Supervisor
Chittaway Point,NSW
Summary
Proven leader with extensive experience at Rebel Sport, adept in staff management and complex problem-solving. Excelled in fostering teamwork and collaboration, significantly enhancing team productivity and customer satisfaction. Skilled in multitasking and organisational skills, consistently achieving results beyond expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Rebel Sport
07.2022 - Current
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organisation's core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimise workplace accidents and maintain compliance with industry standards.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Assisted with retail sales, recommending suitable products based on individual needs and preferences.
- Processed various payment methods, including cash, credit cards, and gift cards for seamless transactions.
Casual Team Member
Rebel Sport
11.2019 - 07.2022
- Kept work areas clean, organised, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximise performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Casual Employee
McDonalds
08.2017 - 07.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Applied Finance - Finance
Macquarie University
Sydney, NSW11.2024
High School Certificate -
St Edwards College
Gosford, NSW10.2020
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Professionalism
- Complex Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Time Management
Certification
Level 4 Diploma in Applied Asset Management
Timeline
Supervisor
Rebel Sport
07.2022 - Current
Casual Team Member
Rebel Sport
11.2019 - 07.2022
Casual Employee
McDonalds
08.2017 - 07.2018
Bachelor of Applied Finance - Finance
Macquarie University
High School Certificate -
St Edwards College
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